Contact BCBSLA Support
Company Name: Blue Cross and Blue Shield of Louisiana
About: This app is intended for use by BCBS Louisiana members and residents of
Louisiana.
Find a doctor or an urgent care provider.
BCBSLA Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Blue Cross and Blue Shield of Louisiana
Verified email ✔✔
E-Mail: help@bcbsla.com
Website: 🌍 Visit BCBSLA Website
Privacy Policy: https://www.bcbsla.com/footer/privacy
Developer: Blue Cross and Blue Shield of Louisiana
3 Most reported problems 😔💔
I pay how much for this not to work?
by Nyxalicious
This is quite possibly the least functioning app that I’ve ever had the displeasure of using. I just wanted to have my insurance cards downloaded onto my phone which BCBS Louisiana only lets you do through this garbage app.
It freezes. It closes out randomly. Even when I’m logged onto my app, if I try and access my cards it makes me relogin. Of course this makes the app freeze. Again. And again. And again.
I cannot believe that one of the largest health insurance company in the US has such a poorly designed and tested app. The entire company should be burned to the ground or at least fired because they’re obviously incompetent.
Has not worked since downloaded
by Andrite719
I downloaded this app about a month ago, and it hasn’t worked the entire time it’s been on my phone. I have even received a letter from BCBS informing me that I signed up for online services and the app, but nothing stating that the app is no longer in service. The statement upon opening the app says Functionality Unavailable, and that their app and website are under maintenance…..but like for over a month? It better be a 5 star app after it’s completed, because right now, it would obviously be a zero if I could rate it that.
Do any BCBSLA CARE?
by FeetofGod
Lots of bad reviews show that the developers failed to provide a good platform. No changes and no responses show that nobody cares what the users say.
BCBSLA sent mailers out for rxss and I’ve been trying to look into all afternoon, setting up an account and downloading the app.
I had gotten to a screen that offered alternative medication and asked if I want them to send something to my doctor. Unfamiliar with the medications, I sought to learn more.
Now the app has nothing to help find my way back to that page.
Useless.
Have a Problem with BCBSLA? Report Issue
Why should I report an Issue with BCBSLA?
- Pulling issues faced by users like you is a good way to draw attention of BCBSLA to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a BCBSLA customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using BCBSLA.
