MyLABlue Reviews

This is quite possibly the least functioning app that I’ve ever had the displeasure of using. I just wanted to have my insurance cards downloaded onto my phone which BCBS Louisiana only lets you do through this garbage app.

It freezes. It closes out randomly. Even when I’m logged onto my app, if I try and access my cards it makes me relogin. Of course this makes MyLABlue freeze. Again. And again. And again.

I cannot believe that one of the largest health insurance company in the US has such a poorly designed and tested app. The entire company should be burned to the ground or at least fired because they’re obviously incompetent.

I downloaded MyLABlue about a month ago, and it hasn’t worked the entire time it’s been on my phone. I have even received a letter from BCBS informing me that I signed up for online services and MyLABlue , but nothing stating that MyLABlue is no longer in service. The statement upon opening MyLABlue says Functionality Unavailable, and that their app and website are under maintenance…..but like for over a month? It better be a 5 star app after it’s completed, because right now, it would obviously be a zero if I could rate it that.

MyLABlue won’t log on. I press the submit button after entering my password and nothing happens. Please update this dang app. I don’t understand why it’s always so terrible.

Literally nothing works on MyLABlue . There’s an error message stating that you have to visit the BCBSLA website to access any health plan information. Useless.

Why is this the only app that doesn’t allow you to pay through MyLABlue — is it too advanced of a technology? I just want to pay my premium but can’t on MyLABlue ! Ugh.

The log-in screen won’t even load. It freezes perpetually in an attempt to reach the web address to let you log in. Absolutely useless.

People have already given feedback about MyLABlue , and they’re all correct. It would be nice if the developers would give an update on any improvements.

MyLABlue is not functional. MyLABlue needs updating to become accessible to the people who use it.

Updates could include:
- Option to sign in within app (not a pop-up browser)
- Option to turn off auto-sign out
- Option to show ONLY what your plan offers
- A fix to whatever bug makes MyLABlue quit randomly/exit MyLABlue

These are just a few. Please consider an update!

Every time that I open MyLABlue , it says “Functionality unavailable. App temporarily undergoing maintenance”. It never works. Funny thing is that just today I received an email from them telling me that I should start using their app. Maybe I would if it actually worked.

What happened? It worked okay for awhile and I wouldn’t call that great. But it is better having some use out of it since when I call into BCBS I get a queue call back which takes half the day. I have tried to delete it and redownload it. This is terrible.

I do not know if MyLABlue needs updating but it has not worked for me. I have to use a pc and go to the website for info on my plan. This is not helpful when you are in a doctor’s office asking for a recommendation for, say, a dermatologist and you cannot access the list for your plan to show them.

MyLABlue has 0 functionality. All it is is a web browser for BCBSLA’s website. - Logging in to MyLABlue just opens up the BCBSLA website… the same thing that safari and edge already do. You’re better off visiting the full site in one of those browsers.

Also, you can’t add your insurance card as a pass in Apple Wallet.

MyLABlue and its corresponding website, are completely useless. Can’t register account, it keeps telling me my name is invalid. Then to enter a birthdate, are you kidding me? You have to scroll back month by month, year by year to get to your birthdate; you can’t just type in in, you are captive to their drop down menu. Waste of time.

MyLABlue don’t do a thing as finding a doctor, or any health care. You ask why? I don’t live in the state of Louisiana and all MyLABlue wants to do is show you places in Louisiana, so what good is it to have MyLABlue? Why won’t help me find a doctor in the state I live that’s part of this plan that my employer has what so complicated about finding a doctor that’s near me?

I have no reason why this BCBS app is so bad in comparison to the BCBS apps of other states. Firstly, MyLABlue has limited functionality. Most of MyLABlue ’s features just direct you to a webpage that opens up in MyLABlue . MyLABlue frequently crashes, stutters and lags like CRAZY. In most cases, I just give up and end up going to the website to do whatever I need to do. With all the money BCBS has, it’s a shame MyLABlue is this bad.

Lots of bad reviews show that the developers failed to provide a good platform. No changes and no responses show that nobody cares what the users say.
BCBSLA sent mailers out for rxss and I’ve been trying to look into all afternoon, setting up an account and downloading MyLABlue .
I had gotten to a screen that offered alternative medication and asked if I want them to send something to my doctor. Unfamiliar with the medications, I sought to learn more.
Now MyLABlue has nothing to help find my way back to that page.
Useless.

MyLABlue is like a bad joke, and the punchline is that you don’t have any other option and the financial consequences of it’s complete inability to function can be ruinous.

It would be nice to have all functions working.

MyLABlue has all the information I need. I love the id card feature

I like that I can get my Member ID card in MyLABlue . An Apple Wallet integration would be an excellent next step.