Hive Status
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problems reported in the last 24 hours
Summary of Hive Problems 😠👌🔥
- Issues with logging in
- Apple Watch app needs improvement
- Not getting notifications on iPhone
- No solution for notification issue
60 Reported Issues: 😵🆘🛟🚨📢
App freezing every time I try to use it, have to uninstall/re-install every time.
I am not getting notifications on my iphone anymore for my door sensors. It has stopped working for both my husband and myself. We have checked settings on both the Hive app and our phones but still neither of us get a notification. You have to go on to the actual app and check but this defeats the purpose.
Most times I log into the app I cant' get access without rebooting my phone. All other apps work fine ?
Hive app not responding on android phone. Will show temperature but I cannot get into it to change. Works on my ipad
Paid for 3mo. Subscription Sept.10th no service message says invalid user name& password never changed log in in information!
We use a Hive programmable room thermostat Model RF316/22560 (Battery powered). It was fitted by a BG engineer years ago and has always worked well either manually or , as is normally the case by using the app on our mobile phones.. However it has become necessary to uninstall the Hive, and redownload it almost every time we use it! The problem occurs when the screen refers to 2 part authentication and then it doesn't matter which selection you make just refers back to the original screen. I have tried to look at the account details but again the app does nothing. I appreciate the app has evolved since its purchase but due to ongoing health issues we really need it to work for us. Can you help please. Bill Lee 01782274228# 07871500447 wblee500@redacted
My hive app registers the action requested then cancels it immediately and will not carry it out. The app however is connected to the router and thermostat
Hive haven't work since July sent in July and August payment still not working saying username and pasword incorrect
Unable to change the schedule on the app. It will not save.
Hive app no longer loads on my Android phone. After logging in it goes back to phone home screen. It is still running in the background but when you bring it up it loops back to phone home screen. May have occurred when my phone updated to Android 12...
My heating is coming on despite instructions form the Hive app. Everything seems to be connected.
I can’t login to my account. If I want to change the password, I get the email with code but I get the message that something went wrong.
I can’t change the heating schedule via the app. It won’t save - just keeps going round and round. Been an issue for a few months. What can I do?
Hive Camera App won’t log in… blue light on all three cameras… “network issues”. 😡….. not at my end…. They still sell these cameras…. I hope they pull their finger out soon.
Hive old camera still not working for several days now. Loads of same issues. Told it was app problem. Still no solution. Not good enough
Hive camera app still not working
Give camera App not working. Try to log in says it is internet problem. My internet ok and Hive hub and devices working ok.
Hive Camera app has not been working for about 6 days! Chatted online to complain about this 5 days ago and was told that there was a known issue with the app. My app “cannot connect to the server”. Surely it about time this fault was rectified or the server was changed! Three expensive cameras cannot be used properly! I am beginning to feel that this a deliberate ploy to get users to upgrade to the more modern and more expensive cameras on sale that do not use the “Hive Camera App”.
On older hive camera and app and its stopped working. Its been 4 days now. Its Says... "cannot connect to server. Check internet connection" I've tried several devices and even reset the whole home network. Reset boosters and router and nothing. There's no problems with my home network or internet. :(
Hive camera app not working after latest IOS update. Cannot connect to server is the message. Uninstalled app and reinstalled. Rebooted hive hub. Rebooted router. 3 cameras with blue light. Hive hub working ok for heating and hot water. Frustrated !
On older hive camera and app and its stopped working. Its been 4 days now. Its Says... "cannot connect to server. Check internet connection" I've tried several devices and even reset the whole home network. Reset boosters and router and nothing. There's no problems with my home network or internet. :(
My hive camera app doesn’t work, and hasn’t worked for about a week I get a message “”Can not connect to the the server, check network connection” I’ve deleted and reinstalled loads of times. . . . . . . Is this down to the latest iOS update or is the fault at Hive. Very frustrating.
The app for my old hive camera says cannot connect to the server & to check the internet connection, well I can connect to my hive heating , so there’s something wrong at your end, please explain what’s happening
Hive camera not working not been working for about 3 days now cannot go live with out door camera 😡😡
Hive camera app has not been working for days, says network connection issue but there is no issue with the network.please get it working
Hive app not working can’t log in says network connection not working but no problems with internet please get it working again
Hive camera app has not been working for days, says network connection issue but there is no issue with the network.
hive camera app not connecting. reset Hive hub and thats ok as heating working via app. Initial camera app said not connecting to server but now says unable to verify login details. yet i can sign into heating app.
3rd day of app not working, saying it’s a network connection issue. All connections are working!!!
Showing my thermostat as offline. Thermostat connected and working fine
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Common Hive Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Hive app on iOS and Android devices. Solve all Hive app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Centrica Hive Limited, developers of Hive.
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