Contact I Love NY Official Travel App Support
Company Name: New York State Office of Information Technology Services
About: Explore New York State with the FREE official I Love NY app. Thousands of
attractions, events, hotels, campgrounds, parks, restaurants, wineries,
breweries, and more are just a few taps away.
I Love NY Official Travel App Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of New York State Office of Information Technology Services
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit I Love NY Website
Privacy Policy: https://www.iloveny.com/mobile/privacy/#.WKds2m8rJQI
Developer: NYS Office of Information Technology Services
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4 Most reported problems 😔💔
I would like to speak to some one in regards to my photo being used in the great western Catskills bi-annual spring/summer edition.
Absolutely Horrible
by Disappointee Rick
What a disappointment. I was so excited to find this app only to discover it is a disgrace. The content is hollow - basically a table of contents for regions - with no content. What is the use of listing a small description of a region with no links to any details about the region (I.e. restaurants, hotels, history, etc.). It’s like a book with a table of contents and no story. And, I don’t believe the site’s functionality even works either. I did a search for Things To Do and 4 results showed up. I clicked a specific category, did a new search and the same 4 results appeared. Sorry, that is broken. Simply horrible. What a shame too, because it does not take a brain surgeon to simply populate the site with content from the 50+ brochures you could get from a Rest Area along the Thruway. Oh, and by the way, now that I am trying to post this comment, I am going through Hell trying to find a “nickname” that isn’t taken so it will process. Ridiculous!!!!
Good idea, poor attempt
by Twyyn2
Had this app for a few years hoping someone might really get it running to its full potential. Just updated the app on my iPad two days ago but, when I tap on an attraction then try to go back to the previous screen, there is no way to do that. Despite the claims on the App Store page where it says “works with this iPad.” On my phone (an iPhone) there is a little “back” arrow in the top left corner. On the iPad...nothing. So I have to close and reopen the app every time I want to go back or search a different attraction. Also, it needs some help with locations. I tried to search the Catskills and it only let me search within NYC. If you’re going to have celebrities such as Bobby D promoting your product, at least save yourself and him the embarrassment and be sure that it’s up to snuff.
Great idea poor execution
by Spomilio
As others who wrote reviews, I have had this app for a while now and the idea of finding things to do by location or date is awesome, but... the first versions had switched links ( click on events and you went to food, for instance). Now if you select an item to view off of the main menu, you have to close the app, shut it down and reload it to get back to the main menu. There’s NO back button. Was this written by high school students?
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