Genius app not working? crashes or has problems?

Genius Status


I have a problem with Genius

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⚠️ Most reported problems ⚠️

Not working
37.9%

Audio
27.6%

Login
13.8%

Something else
10.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Genius Problems 😠👌🔥

- The search function can be frustrating, as users sometimes have to put an artist name after the song title to find the right song.

- The app can be slow and unresponsive, especially when loading lyrics or videos.

- The app does not always work well when music is playing, as autoplay ads can override the music or crash the app.

- The app requires users to log in to their iTunes/App Store account, which can be inconvenient and render the app unusable for some users.

  3 Reported Issues: 😵🆘🛟🚨📢

Alistair Clarke
2023-02-11

I have been on Genius for a few years now. I am on multiple devices. I am not sure what device it was, but I had saved a large number of songs and their lyrics and music videos where available. Suddenly almost all of them have disappeared. This is very annoying as I love singing along with the lyrics of songs . Any ideas why this happened and is it possible to get these missing songs back please?. Thank you. I have always found Genius a great asset. Alistair Clarke, South Wales, UK.

Kristoffer Svensson
2022-11-10

Varenda sparad låt jag hade är borta ur "My music"

Sandy Garcia
2022-07-14

7/14/22 - yesterday, the Genius App on my Samsung phone worked fine. Today, every time I tried to use the App, it reads, "server error, try again."

Showing 1-3 of 3

Have a Problem with Genius: Song Lyrics Finder? Report Issue




Common Genius Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Genius app on iOS and Android devices. Solve all Genius app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Genius iPhone Issues and Solutions

  2. Genius Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Genius Media Group, developers of Genius.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Genius — Song Lyrics Finder Website

Privacy Policy: http://genius.com/static/privacy_policy

Developer: Genius Media Group, Inc.




About this app

this app is the world’s biggest collection of song lyrics, videos and crowdsourced musical knowledge.  Hold your phone up to the music, tap the soundwave button (powered by ACRCloud), and lo, the annotated lyrics appear.  Find annotated lyrics for all your favorite songs, or browse what's hot on this app.  Explore a world of knowledge, crowdsourced from millions of obsessed fans – the this app community.  You can also easily navigate the lyrics for all the songs in your iTunes library.  You’re the this app: highlight some text, tap “Annotate,” and share your knowledge.  Watch interviews with your favorite artists about the music you love.