WooCommerce Reviews

WooCommerce Reviews

Published by on 2021-09-06

Manage your business on the go with the WooCommerce Mobile App. Create products,
process orders, and keep an eye on key stats in real-time. ADD PRODUCTS Create,
group, and publish products directly from your iPhone or iPad. Capture your
creativity in the moment – turn your ideas into pr...



Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue


WooCommerce Reviews


  • By

    not bad not great

    has limited functionality but is a clean interface. i’d like to be able to see more order details like shipping method chosen and products ordered to catch expedited shipments. Also it doesn’t seem to refresh well on its own. i have to manually refresh a few times to get the display to match the notification count on the icon so that’s a little cumbersome. But at the end of the day, it’s a free app for a free ecomm platform that otherwise has been really great. Maybe a paid premium admin app should be considered.





  • By

    Why???

    So Woo is still the dominant e-commerce software for WordPress yet this is literally the only app offering to work in tandem with the plugin. — something i might add, is vital in this day and age for keeping up with orders on the go and just in general, since working from your phone helps expedite productivity. Anyhow, Jetpack is terrible and should stay “optional” in order to utilize the app, yet Woo is now requiring Jetpack to be installed in order to use the app? Expect this app to die before it gets on its feet. No clue how the team behind this app came to the realization that that was a wise idea. In addition, the app is greatly lacking any real useful features beyond a simple notification of an order. This app should be fully featured and allow fine tooth control including an overview of each order placed in your store. What else is the purpose of even bringing an app like this to market otherwise? I don’t get it. The fact that the app is 100% necessary yet disappoints in generally all areas has essentially forced me to reassess my e-commerce platform and utilize big cartel instead. Even Big Cartels extremely minimal feature set puts this app to shame. Love woo for its customization abilities but when there is no modern tools to accompany the software then what’s the point? ✌🏻 out Woo.


  • By

    Absolutely Perfect

    Looking at some of the negative reviews I see certain people are opposed to using Jetpack to connect with their Wordpress website. I personally don’t understand the issue. This application is great. We just completely revamped our e-commerce website and having a tool like this is extremely helpful. Our staff now can receive direct store notifications in real time. No more overflowing email inboxes and going back and fourth to our computers to fulfill/update orders. When a new order comes in, all the needed info comes right to our smartphones. We can then verify payment (completed transactions appear in order notes), update the order status, and send customers an additional note with their parcel tracking number. This is all done without leaving the app. If you’re a small store this application may not be necessary for you to operate successfully, but it would still be a nice tool in your pocket. Works as intended. I have no complaints and would recommend to anyone using woocommerce.


  • By

    Good app..but why did you change...

    I like this app. It basically allows me to do what it need to when I am “on the go”. I LOVED the relatively new feature that had the icon badge show the total MONTHLY orders. Then when the app was launched, I was able to see the daily order total. For some some reason the latest update eliminated this monthly total of orders feature. There is no other place on the app that I can get the monthly total of orders. Also, it was very convenient to be able to just look at my phone and not launch the app and see where my business was order wise for the month. Please bring this feature back!


  • By

    Beta version was better, please fix! Add order status options!

    We were desperately waiting for this so we could get sound notifications, great! Except you removed the ability to do anything but fulfill orders, how does that translate to “manage orders” like you advertised? We preemptively removed the beta version (which had the ability change order statuses) and now we are dead in the water. We need the ability to cancel orders from the app badly, or it does us no good. Our restaurant can’t afford to have staff members logged into a computer all day logging into WordPress to cancel orders. We need to manage them easily from our order tablets, we run on tight labor and thin margins. Please fix ASAP! Thanks for all of your work, we just really need this feature!


  • By

    Great but almost perfect

    I love the woo commerce app, I just wish on here things moved a little faster. I would love to be able to not have to “refresh” and “retry” as often. Also, I wish I could print the label from the app, or save the labels for various orders. Other thing, being able to produce coupons from the app would be great. Other than that, looking forward to more bug fixes and updates.


  • By

    Would be a great app... IF IT WORKED!

    So, like many others this app does not work well at all. Sure, I get notifications that I’ve make a sale (I can get emails for that), but the app does NOT properly connect to my site to display Orders so they would have to look into it. I contacted their support and they said that jet pack is working with my site, but they aren’t sure why the app isn’t working. They had me send a Status report from my site, but I still have yet to hear back from them. That was DAYS ago and not a peep from them since! Even after I sent another email asking for an update. As it is, this app is a waste of time and storage space on my device!





  • By

    Error sync everytime

    The app is very useful to see reports and check product sales. The synchronization with the sales order is too poor, I'm always got a message "Unable to refresh the list" I never can check my orders on real time. Woocommerce is the best e-commerce platform I used but the app must be updated and improved. You guys have a great e-commerce platform, but the app definitely need improvement. Sorry but my English is not fluid at all.


  • By

    Unable to refresh list

    I have everithing installed correct but when I open the app it says unable to load content or unable to refresh list, I installed fresh jet pack


  • By

    Jetpack needs to go

    Jetpack already has a bad background, such being bloated and noticeably slowing your website down. What the developers on this app needs to do is make it standalone with no dependency like using Jetpack. It is very disappointing to see such good software’s app using Jetpack? I will not use the app, because of known issues Jetpack have. EDIT: I can understand the issues without having Jetpack, but it’s better to have your own services that isn’t bloated as Jetpack. Thanks for responding to my review.


  • By

    Amazing App! Must Have! 10/10 A++

    If you eCommerce site is not using WooCommerce than your doing something wrong.... seriously! This app is truly amazing, the consistent updates and new features make managing your products and inventory very easy. I can wait for feature options!


  • By

    Decent App

    Good app, if you have a woocommerce store you should get it. However, it’s missing functionality and seems clunky. I often times have to refresh my orders page multiple times for it to show me new orders. Loading times are long. I’d love to be able to change a customers order status or print shipping labels from the mobile app.


  • By

    Please Fix!

    App is okay to use but one thing that is really inconvenient: The app doesn’t show the scheduled pickup date/time for orders. I have to go find the email to figure out when the customer wants to pickup their purchase. It’s really inconvenient. Also there is no way to print off the order/receipt. I have to go in on my computer, copy it, paste it into a word document & print from word. Not very user friendly.


  • By

    Could use some improvements.

    Look, thanks for taking the time to try to make this work. Can’t always get things right the first time so I understand that. Here are some gripes or constructive criticisms. 1. The new order notification sound MUST be customizable by the user. The current sound just about gives me a heart attack every time it goes off. I want to change it! ..... now! 2. Please let users set the date range for orders and stats. A more common day month years would be nice. That’s all I have for now. Thanks Wil


  • By

    Can’t use it without Jetpack installed.

    It seems like a very helpful app, I just wonder why I need Jetpack to be able to view the app and get notifications of orders and reviews on my phone when everything on my store works fine without it. I just need the app without the extra features of Jetpack. Making Jetpack a requirement to be able to use this app is really disturbing



A better way to Contact apps


You can now contact WooCommerce customer service directly
via Email using our new site - AppContacter.com

Contact WooCommerce directly


Is WooCommerce Safe?

Yes. WooCommerce is very safe to use. This is based on our NLP (Natural language processing) analysis of over 2,066 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for WooCommerce Is 62.5/100.


Is WooCommerce Legit?

Yes. WooCommerce is a totally legit app. This conclusion was arrived at by running over 2,066 WooCommerce User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for WooCommerce Is 62.5/100.


Is WooCommerce not working?

WooCommerce works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.




Have a Problem with WooCommerce? Report Issue

Leave a comment:



Why should I report an Issue with WooCommerce?

  1. Pulling issues faced by users like you is a good way to draw attention of WooCommerce to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a WooCommerce customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using WooCommerce.


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