OXYGEN app not working? crashes or has problems?

OXYGEN Status


I have a problem with OXYGEN

Are you having issues? Select the issue you are having below and provide feedback to OXYGEN.




⚠️ Most reported problems ⚠️

Something else
75.0%

Not working
21.4%

Login
3.6%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of OXYGEN Problems 😠👌🔥

- Sheriff of the town didn't move when they could have

- App unlinks and links back with the old provider all by itself

- Takes a long time to unplug the firestick and sign back in

- Restarts show and freezes in the middle of ads

- Loses place in the show and has to watch more ads

  21 Reported Issues: 😵🆘🛟🚨📢

Roberto Ferro
2024-05-13

I have been the victim of an unbelievable fraud. It's been going on since 3:18/76. Sounds hard to believe but I can prove every single year. That was the day my father committed suicide for the third and last time. I was sent to a mental institution for the next 6 to 8 years. I didn't know but it was because of my inheritance with my guardian would not release to me till 1996 and I had to sue him for it. I just found the only bank statement I've ever seen which has over 40 of my dividend checks and over $300,000 of my money in a 9-month period. I've recently found hundreds of thousands of dollars that I never knew I had. The reason I never knew it is because I get no mail to this very day 2024 I can still prove that I get absolutely no mail. Back where I lived in Coral Gables those 44 checks were stolen from me right out of my mailbox in my house while this person was posing as my wife. I recently found out this started back in 1980 to with the purchase of a two-bedroom apartment in a new Camaro at my expense. I am devoted the last 12 years of my life to try to figure out what the hell has been going on with my money. I finally have an entire story. Sad as it is I've been able to find 3.9 million but I know from the paperwork that I have that there is a lot more missing. Every single document that I have in these bankers boxes is actually my stolen mail I had no idea every single document has my name on it. No mail no clue I can't tell you the emptiness is ridiculous. It's difficult to understand that somebody could dedicate their lives 24/7 365 days a year for the last 40 years. I need help I am in terrible shape emotionally financially physically. I wonder if you could help me tell my story I'm having a terrible time with this. THANK YOU AND GOD BLESS.

Roy
2023-12-24

Keep getting streaming issues on oxygen. Message reads “streaming issue” then screen goes blank

Cara
2023-10-14

I keep getting a playback error and failed report on all content. Tried unlinking my provider and relooking but it didn’t work.

ERIKA SUYDAM
2023-09-27

Programming on Oxygen will not load. Tried two days in a row and it freezes with the three "loading" dots. Restarts, re-installs don't work.

Dominique
2023-08-02

Oxygen is disgusting. People have clearly been having issues for years and they refuse to fix anything. Cmon now it’s 2023 you mean to tell me you’re still having these types of issues? Not to mention people pay for this. Get it together

Kat
2023-07-21

The app was working just fine with my Samsung tv logged in through my cox account and all of a sudden now tonight, it is giving me a message that my current cable subscription does not currently allow access to this content. My cable subscription has not changed but I can now no longer get the app to work. Please fix the gliche ASAP!

Kristy Edwards
2023-07-04

A video playback error has occurred is what I get every time I try to play a video

Lana
2023-06-30

When trying to watch oxygen it says your tv provider has not authorized Yu to watch vod but oxygen is not vod

Carrie Conner
2023-01-20

I can’t watch anything on oxygen app and it’s been going on for months

Suzanne Blum
2022-11-18

My oxygen channel plays for 10-18 seconds then it stops then starts the loop exactly where it left off. Very frustrating. Only with Oxygen. All other channels are perfect. It’s NOT my connect or my wifi etc. I’ve rebooted my tv and it continues. 11-18-2022

Jaylah
2022-08-30

My oxygen will not play. It keeps saying “we’re having trouble” on all my devices plz help I just wanna watch bgc

Valencia Crawford
2022-08-28

The oxygen channel I can't hear the words are unaudible but I can see the picture

Tennille
2022-07-21

The message that pops up. "Sorry! A video playback error has occurred. Please try restarting this video. If you continue to experience issues, please contact us under settings in the app. " This is extremely frustrating. I tried all angles to get my shows to play. I'm really disappointed in Oxygen.

Diana
2022-07-06

Buffers can't watch anything

Freda R.
2022-06-30

I've tried watching for a year or linger. When I click on it there's a message that comes up about entering a code. It says for me to go to my account on my phone and put in code. Every time I try to do that it says that it's not available!! I'm going to remove the app. Tired of not getting to use it so bye-bye

Maddison
2022-06-28

I see many people are having issues. I can't watch anything. What's the point of this app if it doesn't work? I see these people with these problems and these problems have been fixed to NO avail. Might as well shut the app down, cheap asses.

Brandi
2022-06-23

Why does it say your always having issues

Tonya Hall
2022-06-07

Oxygen channel stalls, skips, freezes and jumps frames. Problems for 2 months to no avail. Uninstalled, reinstalled, cleared cache to no avail. What exactly is the issue?

Tonya Hall
2022-06-07

Having audio issues.

Renae Jones-McCord
2022-05-19

Shows on the oxygen app keep skipping from one scene to another. How do I fix this?

Cheryl Pace
2022-04-10

Everything I try to watch screen says sorry we are having some trouble

Showing 1-21 of 21

Have a Problem with OXYGEN? Report Issue




Common OXYGEN Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot OXYGEN app on iOS and Android devices. Solve all OXYGEN app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. OXYGEN iPhone Issues and Solutions

  2. OXYGEN Android App Issues and Solutions
     


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at NBCUniversal Media, LLC, developers of OXYGEN.


Verified email  

Contact e-Mail: iOS@nbcuapps.zendesk.com




About this app

OXYGEN saves your place so that you can resume watching later! • Mark shows as your Favorites for quick access to the latest episodes. • Access to on demand content from across the NBCUniversal family of networks (including NBC, E! , Bravo, USA, SYFY, this app, MSNBC, CNBC, Universal Kids, Telemundo, and Universo). • Live stream your favorite NBCUniversal networks within OXYGEN . • Dedicated page for each network showcasing the hottest series. • Catalog of recent and throwback favorites available to watch. • Filter shows by network and genre while browsing. • Sign in with your TV subscription to gain access to the entire catalog of VOD & Live content. • Create an NBCUniversal Profile to favorite and save shows across all your devices. • Resume watching your favorite shows where you left off on any device. • Receive three credits to unlock episodes for FREE!  You’ll also receive three credits to watch episodes for free before signing in with your TV provider. • Watch the latest episodes of new this app shows the day after they air on TV. • Live stream and schedule available 24/7 when signed in with your TV provider. • Chromecast and AirPlay compatible!  Sign up for an NBCUniversal profile within OXYGEN using your Facebook, Google, or email account to sync your favorite shows across our family of apps and to continue watching progress across all your devices.  The this app app is the best place to catch up on the most recent season of your favorite true crime shows, watch live TV, and stream movies and past season content!  Start episodes in OXYGEN and stream to your TV. • Can't finish an episode in one sitting?  Download the this app app now to watch full episodes of Snapped, Dateline: Secrets Uncovered, Buried in the Backyard, AND MANY MORE!  The this app app is a must-have for crime fans who don’t want to miss out on new episodes, bonus clips, sneak peeks and more.  OXYGEN features Nielsen proprietary measurement software which will allow you to contribute to market research, like Nielsen’s TV Ratings.  Armchair detectives stay in the know with this app, The True Network for Crime.  Please note: Use of OXYGEN is limited to the United States and its territories.  Video is accessible via 3G, 4G, LTE and Wi-Fi networks. Data charges may apply.  Get started by signing in with your TV subscription (cable, satellite or digital).  The this app app supports most TV providers, including Charter, DirecTV, Xfinity, AT&T, and Optimum.  Please reach out to iOS@nbcuapps. zendesk. com for assistance.  To learn more about our digital measurement products and your choices in regard to them, please visit for more information.