Contact Splunk On Call Support
Company Name: VictorOps, Inc.
About: Splunk On-Call is a collaboration and incident management platform for on-call
DevOps teams. Through a combination of increased situational awareness for all
team members and tools that encourage passive engagement from relevant experts,
Splunk On-Call expedites incident resolution while improving quality of life for
the individuals who keep systems running 24x7.
Splunk On Call Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of VictorOps, Inc.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Splunk On-Call Website
Privacy Policy: https://www.splunk.com/en_us/legal/privacy/privacy-policy.html
Developer: VictorOps, Inc.
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Protect your data and wallet. We investigate the developer's website (Splunk.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Unable to login
by Sdoxley
Worthless app as I’m unable to login through the app so have to login to the website.
Auth
by EffU22
1995 called and wants its authentication method back. Sad.
Terrible UX
by Ezweave
As far as incident management goes, it’s a bit clunky. Functional even if it occasionally is hard to ack an incident. Where it absolutely fails is with calendaring. To find out who is on call requires a very non intuitive workflow. I should, at least, be able to see if I’m on call at a glance. But no, one must click the “human head” icon, then the “Users” tab then “On Call”. I always forget this as we rotate through developers but holy... that’s just stupid. Re discovering this every six to eight weeks pretty much involves clicking through every available affordance and drilling into all the other areas of the application. I am not claiming to be the most astute user, but at the same time this is such a basic design flaw. It’s almost as if the Victor Ops UX team never does any usability testing or, perhaps, the UI is driven by engineers and there is no UX team... the latter is starting to make a certain kind of sense.
Have a Problem with Splunk On-Call? Report Issue
Why should I report an Issue with Splunk On-Call?
- Pulling issues faced by users like you is a good way to draw attention of Splunk On-Call to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Splunk On-Call customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Splunk On-Call.
