Contact Global Blue Support
Company Name: Global Blue Marketing Services Ltd
About: Global Blue provides tax-free shopping and currency processing services in 51 countries.
Headquarters: Eysins, Geneve, Switzerland.
Global Blue Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Global Blue Marketing Services Ltd
Verified email ✔✔
E-Mail: shoptaxfree@globalblue.com
Website: 🌍 Visit Global Blue Website
Privacy Policy: https://www.globalblue.com/shoppers/legal-information/mobile-terms-and-conditions
Developer: Global Blue Marketing Services Ltd
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3 Most reported problems 😔💔
Watch out!
by Alexander@DXB
I have mailed six tax-free forms at once on January 15th. After two months I get refunded all except one and ever since support keeps telling me to check back in in 2-3 weeks.
Support simply ignores my escalation request.
Now I started to let customs directly stamp the invoice (your invoice address needs to be your home address abroad). You get full tax free refund, its quicker and you don't depend on global blue company which obviously doesn't care.
App doesn’t register address or passport updates.
by Galaxylam84
The app allows you to update your passport expiry date but doesn’t change it even after you saved the information. I have changed my address and password expiry date a few times and when I go back still has wrong information. Need to fix this glitch.
Must agree to junk mail
by Darkpilot
In order to create an account, you must tick a box agreeing that Global Blue can use your information for marketing purposes besides what is required to process tax refunds. I’m not here to get junk mail - I’m disappointed that you can’t create an account without agreeing to marketing! Deleting the app.
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- Pulling issues faced by users like you is a good way to draw attention of Global Blue - Shop Tax Free to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Global Blue - Shop Tax Free customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Global Blue - Shop Tax Free.
