Contact Global Blue Support
Company Name: Global Blue Marketing Services Ltd
About: Global Blue provides tax-free shopping and currency processing services in 51 countries.
Headquarters: Eysins, Geneve, Switzerland.
Global Blue Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Global Blue Marketing Services Ltd
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Global Blue Website
Privacy Policy: https://www.globalblue.com/shoppers/legal-information/mobile-terms-and-conditions
Developer: Global Blue Marketing Services Ltd
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6 Most reported problems 😔💔
Hi can you please help me my wife purchased a pair of spectaculars in Cyprus , Pathos for 820 euros , the shop filled in the tax refund form with receipt , passport number, on 25th March at Pathos airport I had form stamped by customs , but after passing thro customs your desk was closed the girl in adjacent desk (planet) said to fill in credit card details and post thro letter box , to date I havent received tax refund , I am not sure which passport on form but here is mine mr green 124501457, my wifes is 121178224 we posted them on 25th March, can you please update if my tax refund is being processed Thank You Mr Green Ps my email gagreen70@redacted
Hi can you please help me my wife purchased a pair of spectaculars in Cyprus , Pathos for 820 euros , the shop filled in the tax refund form with receipt , passport number, on 25th March at Pathos airport I had form stamped by customs , but after passing thro customs your desk was closed the girl in adjacent desk (planet) said to fill in credit card details and post thro letter box , to date I havent received tax refund , I am not sure which passport on form but here is mine mr green 124501457, my wifes is 121178224 we posted them on 25th March, can you please update if my tax refund is being processed Thank You Mr Green Ps my email gagreen70@redacted
My Doc ID is 15023114521168656334. My refund of 23488.86 INR was processed from your end on 28th of August 2025. This amount was issued on the VISA-465523*******3051. But this is not my VISA credit card. My VISA credit card is ending with 8824. So, I would request you to please go through this case again and refund my payment on my credit card.
Watch out!
by Alexander@DXB
I have mailed six tax-free forms at once on January 15th. After two months I get refunded all except one and ever since support keeps telling me to check back in in 2-3 weeks.
Support simply ignores my escalation request.
Now I started to let customs directly stamp the invoice (your invoice address needs to be your home address abroad). You get full tax free refund, its quicker and you don't depend on global blue company which obviously doesn't care.
App doesn’t register address or passport updates.
by Galaxylam84
The app allows you to update your passport expiry date but doesn’t change it even after you saved the information. I have changed my address and password expiry date a few times and when I go back still has wrong information. Need to fix this glitch.
Must agree to junk mail
by Darkpilot
In order to create an account, you must tick a box agreeing that Global Blue can use your information for marketing purposes besides what is required to process tax refunds. I’m not here to get junk mail - I’m disappointed that you can’t create an account without agreeing to marketing! Deleting the app.
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