Contact ParkOmaha Support

by Ms...S

So our family stood there maybe 30 to 40 minutes to be told the app is not Apple friendly. We were asked our information probably page ten of a 80 rule notebook of all the Apple users had trouble at the parking garage downtown Omaha Jackson st. Finally the new hour started app started session. Seen the charge posted hard on my account. Two weeks later I get a letter saying I haven’t paid so now I will spend another hour of my life with the proof I was charge from my bank. I feel it should be illegal to also charge a $10 administrative fee. It has to astronomical how much money the city is loosing on double billing all these Apple users who already paid by sending these fraud letters. Next time I will park in a private paid company not the city… life lessons.

by Flyingnemesis

Park Omaha is frustrating. Tried to park at the place we wanted to get breakfast and couldn’t pay. No meter nearby and the app said zone was unavailable when clearly it was. Tried to call to pay and it says enter parking zone followed by #. Then it immediately gives the first number of the zone as you type it in and says not a valid option. Tried calling someone and that individual told us to go park in another zone. That is not convenient nor a solution for someone that has a hard time walking in our group. Very inconvenient and frustrating. Loss of business for the restaurant and city. Will not be staying in Omaha with a car anytime soon if this is how they run the parking here. Can’t pay but wait we will come by to ticket you if you don’t pay…how convenient.

by Ewies84

ParkOmaha used to be slow and clunky but it got the job done. Now that the city has added payment boxes everywhere, the ability to manually enter a zone has stopped working even though the signage says it does. The QR codes also do not work so you are forced to use the payment boxes. Then, when your time is running out, you can no longer extend in the app or restart a new session, so you have to leave the restaurant or wherever and go find another payment box. It’s a lot of work for $1-3. Finally, instead of being able to see how much time is remaining in the app, you can get a receipt texted but there is no countdown or notification that your time is about to be up. These changes are badly executed and ridiculously inconvenient.