Contact Getting Out - Video Visit

Contact Getting Out Support


Company Name:

About: This app is designed to simplify communication with incarcerated individuals
through text messaging, including message moderation status tracking. Users can
search for inmates by facility, add contacts, and monitor approval statuses with
ease.


 
  2026-06-04

Getting Out Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit GettingOut Visits Website

Privacy Policy: https://www.gettingout.com/privacy-policy/

Developer: Viapath




Privacy & Terms:

https://www.apple.com/legal/internet-services/itunes/dev/stdeula/





3 Most reported problems 😔💔

4.1 out of 5

It’s a scam

2026-06-11

by Spindal

These people are literally thieves. The app is so confusing and continues to take you back to a page where they try to get more money out of you quoting different prices for the same thing you just purchased and then when you wanna unsubscribe, they make sure that it’s virtually impossible for you to get to a place where you can unsubscribe even though they tell you, you can unsubscribe at any time no, you can’t. They are stealing people’s money.

Beware Rip Off App

2026-06-12

by KZAB777

I was charged $4.99 for premium access. When I tried to locate the facility that my brother is in I found out that this app only supports a limited number of correctional facilities, none of which are in Idaho where my brother is located.

Doesn’t work 👎🏻

2026-06-13

by Sladkayagirl

If I could have given it a zero star I would have. It doesn’t even list my loved one’s facility and I can’t get any response to my help request. JPay was so much better




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Why should I report an Issue with Getting Out - Video Visit?

  1. Pulling issues faced by users like you is a good way to draw attention of Getting Out - Video Visit to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Getting Out - Video Visit customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Getting Out - Video Visit.


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