Getting Out - Video Visit Reviews

Getting Out Reviews

Published by on 2026-06-04

🏷️ About: This app is designed to simplify communication with incarcerated individuals through text messaging, including message moderation status tracking. Users can search for inmates by facility, add contacts, and monitor approval statuses with ease.


Overall Customer Experience 😎


🫥 Neutral
50.0%

🤬 Negative experience
49.5%

😎 Positive experience
0.5%

~ from Justuseapp.com NLP analysis of 276 combined software reviews.

Is Getting Out Safe?
Getting Out - Video Visit does not appear safe based on available data.
1/100

  Safety Analysis »»

Is Getting Out Legit?
Getting Out - Video Visit does not appear legitimate based on our analysis.
100.9/100



Read 12 Customer Service Reviews 😠💢

4.1 out of 5
It’s a scam

These people are literally thieves. GettingOut is so confusing and continues to take you back to a page where they try to get more money out of you quoting different prices for the same thing you just purchased and then when you wanna unsubscribe, they make sure that it’s virtually impossible for you to get to a place where you can unsubscribe even though they tell you, you can unsubscribe at any time no, you can’t. They are stealing people’s money.

Beware Rip Off App

I was charged $4.99 for premium access. When I tried to locate the facility that my brother is in I found out that GettingOut only supports a limited number of correctional facilities, none of which are in Idaho where my brother is located.

Doesn’t work 👎🏻

If I could have given it a zero star I would have. It doesn’t even list my loved one’s facility and I can’t get any response to my help request. JPay was so much better

Too much

Two apps one charge not elderly friendly too
Complicated

This app is a Scam/clone app!

This is NOT GettingOut that helps you connect to your loved ones that are incarcerated! Do NOT put your personal info into GettingOut!

Canceling app

I cannot find how to cancel this subscription. How do I do this?

New update i hate

I hate the new update for iphone. Horrible.

Fraudulent app!

Don’t download

Scam

Don’t do it.

Miss leading

GettingOut is very misleading! Not fair! People should be informed of what correctional facilities are available to use GettingOut.Before you download it. My loved one facility is not available . I was charged $4.99 . I want my $4.99 back .

Jonatha

El muna



Is Getting Out Safe? 🙏

Getting Out - Video Visit does not appear safe based on available data. JustUseApp Safety Score for Getting Out is 1/100.
This assessment is based on our NLP analysis of 276 user reviews. Combined with the app store average rating of 4.1/5.


Is Getting Out Legit? 💯

Getting Out - Video Visit does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Getting Out is 100.9/100 .
This conclusion is based on analysis of 276 user reviews.




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Features

This app is designed to simplify communication with incarcerated individuals through text messaging, including message moderation status tracking.

Users can search for inmates by facility, add contacts, and monitor approval statuses with ease.

The app works entirely offline using a local SQLite database and does not require any backend connection.

The app also provides notifications for message delivery, visit reminders, and contact approvals.

To make conversations more engaging, the app includes a simulator that can generate automatic mock responses.