Pollo AI Status

Last Updated on 2026-04-09 by COCOSOFT TECHNOLOGY PTE. LTD.

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Most reported problems

Audio

50.0%

Photo/Video

50.0%

Common Pollo AI Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Pollo AI network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Pollo AI App
1. On android, goto Settings » Pollo AI » click [Force Stop]

Clear Pollo AI App Cache and Data:
1. On android, goto Settings » Apps » Pollo AI » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Pollo AI.

On android, goto Settings » Apps or Manage Apps tab.
Click Pollo AI » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Pollo AI » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Pollo AI

E-Mail: [email protected]

Website: 🌍 Visit Pollo AI Image Video Generator Website

Privacy Policy: https://pollo.ai/privacy-policy

Developer: COCOSOFT TECHNOLOGY PTE. LTD.

Jun 18, 2026, 03:25 PM
a Windows user from Thornton-Cleveleys, United Kingdom reported problems with Pollo AI : Photo/Video
Mar 19, 2026, 02:34 AM
a Windows user from Salt Lake City, United States reported problems with Pollo AI : Audio
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