Gen AI Status

Last Updated on 2025-01-18 by Md Saidul Haque

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Most reported problems

Not working

66.7%

Something else

33.3%

LOUERAT 2026-02-16

150

Showing 1-1 of 1 reported issues:

Common Gen AI Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Gen AI network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Gen AI App
1. On android, goto Settings » Gen AI » click [Force Stop]

Clear Gen AI App Cache and Data:
1. On android, goto Settings » Apps » Gen AI » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Gen AI.

On android, goto Settings » Apps or Manage Apps tab.
Click Gen AI » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Gen AI » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Gen AI

Feb 16, 2026, 10:43 AM
a Windows user from Nantes, France reported problems with Gen AI : Not working
Feb 16, 2026, 10:39 AM
a Windows user from Nantes, France reported problems with Gen AI : Not working
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