Hollywood Casino Reviews

This game constantly promotes a $3,000 prize through a “collect 15 pieces” system, but it’s clearly designed to trap players at 14 out of 15. I’ve hit 14 multiple times, but the final piece never shows up — and after reaching out to customer service, they offered vague, generic replies with no explanation of odds or transparency.

There’s no proof that anyone actually wins, and no drop rate data provided. It’s built to keep you playing with false hope, using “near-win” psychology to bait you into wasting time. Feels manipulative and intentionally misleading.

Avoid HollywoodCasino unless you enjoy being strung along for nothing.

The unprofessionalism has astounded me with HollywoodCasino. I signed up and made a $10 deposit days ago. Immediately after I signed up they suspended my account saying that I may have something on my device that spoofs my location. I have many casino apps on my phone that work and have never said anything like this. I contacted customer support and ended up talking to like 6 or 7 different people all of whom which said that they cannot do anything about it and sent me to what was said to be the main support. This support sent me two emails that were exactly the same saying the reason was the spoofing thing. I asked nicely for them to just refund my deposit and delete the account and got the exact same email back. Now days later no one will answer me. This is RIDICULOUS!!! DO NOT DOWNLOAD HollywoodCasino unless you actually want to be scammed and lose money.

Bait and Hook with Bonus spins I did not even get all of. Not to mention the bonus rounds are a joke with the $ u can win. Games are 100% fixed. Just look for the glitches or items to disappear right before about to hit. I did all the technical troubleshooting; contacted support and got the same-typical scripted and robotic answers. Asked for supervisor and would not get me one. Showed proof with pics and videos on what was taking place a they came back and immediately said that there was no issue according to Internal team.
They will add rewards in during your current play and u won’t even realize it and next thing u know u lost those bonus spins or $$$.

I am reaching out to Gaming Board as this site needs shut down. U will win once as bait; forget it after that!

Messed up I was doing great on HollywoodCasino and usually I deposit five dollars at a time and do it multiple times a day but they closed out my My Account account permanently because they said that was irresponsible gambling but I literally do it with every other app and none of the other ones had an issue at all just them probably because I won a decent amount of money from them. It’s crazy. It’s not right at all and then they also messed up my rewards because now I’m not getting all the rewards that I should get for the rest of the year.

Do not use HollywoodCasino they will wait for you to win money and then suspend your account for 30 days. Then they will ignore all of your emails and chat request intentionally. Every time I try to reach out to someone via chat, it takes over an hour to be connected with someone, for the last four weeks one of their agents named Michael has been lying to me and telling me it is impossible for me to speak with the supervisor. However, when I have my nephew reach out from a different email address than the one I have on file he was connected with one instantly and connected to a customer support supervisor, even though their agent named Michael has been lying to me for a week saying that is impossible. USE ANY OTHER BETTING APP THAN THIS ONE!!

I downloaded HollywoodCasino and everything was fine until for some reason the money I was requesting to withdraw was pending longer than expected. I got an email asking to verify my information sent a selfie with my debit card then they ask me to verify my Venmo account by attaching my statement. Says file needs to be under 16mb the csv is 14kb I’ve been trying to get help for almost 3 days now and the “people” emailing me continuously repeating the same question over and over I’ve explained numerous times what’s happening and can’t seem to get anywhere with their customer service. However they aren’t having any issues with my deposits using the same information they are trying to verify.

I won a couple hundred dollars over 24 hours ago and it’s still not in my account I’ve never had an issue before and now support won’t even answer me! I keep telling them there is something wrong with there system and my card. I keep getting an error message when I try to use the same card I have always used for a deposit and to contact support but they keep saying there is nothing wrong and that my money will be there soon ! TELL ME how the hell does your system work if I can’t deposit money from the same card I supposedly on your end says I successfully withdrew from?! Absolutely awful.

Built to take, hold, and keep your money. And I’m not talking about the games or gambling part. Was having an issue with my Penn play app and was told this was the replacement. So I scan QR and follow instructions. My bank rejects HollywoodCasino , they blame Capitol One. They have me add cash at the window and now HollywoodCasino works, but it’s not what I was told. Tried to get my money back, but told I had to wait 48 hours for system update. I came back a week later to withdraw, but message says another 48 hours! It’s been 48 hours and it’s still “pending”. There are many decent casino apps, but this isn’t one of them.

Usually I really
Enjoy playing on HollywoodCasino. Today I was kicked out in the middle of the bonus and when I went back in it was not there. I tried support and they asked me to send them screen shots and we couldn’t find the exact transaction. It’s silly really, they should be able to recognize when there was a glitch. It was a good bonus today and it was all gone. Didn’t get it back. That’s not acceptable for play when DraftKings and others are much stronger in that area. Disappointing.

I love HollywoodCasino. Don’t get me wrong. And I understand it’s a
Gambling app however when you deposit a significant amount of cash, and the games have no control of pay out, but HollywoodCasino and moderators do, give something substantial in return in terms of free play. I could spend $2k in a matter of 2 days. And the free play that’s given back is between .45 cents and 10 dollars. I have hit some jack pots but they’ve gone right back in PLUS. My status in membership hasn’t changed and points hardly moved. It’s annoying.

HollywoodCasino used to be good now it’s going downhill. I have no VPN on no ad blocker on it. Still having trouble verifying my location like their system is weak with GPS or something the way I can use it now is if I delete HollywoodCasino and re-download it over and over every day just to play the free spins or slots It’s becoming ridiculous And I really like their slots. I hope they can fix their location error thing.

Well, I had the ESPN app a while ago….. I decided to download Hollywood casino & first I didn’t get my bonus Promo that was emailed to me. But anyways after losing a lot of money the Rng started finally going in my favor and have gotten some pretty massive wins on here compared to other apps. It’s easy to use and I’m happy. They have a daily spin now like the other others. :)

A great welcome bonus is a good hook…too bad the bonus sound weren’t made accessible to me at all…I kept searching for them and the thumbnail for them would be there when I logged in but would then disappear and be nowhere to be found. When I finally asked support chat about it they said it was past the 9 days! And they offered nothing even though they knew I signed in every day and couldn’t find them…. Deleted.

Penn Reward points can take up to 60 days from play to be applied to your account. So if you’re trying to complete a reward in a short time frame don’t bother. Even if it shows your play was in the correct time frame they only go from when they decide to post to your account.

I’ve tried I think all of the gambling apps, and this one really fulfills the niche of what I want. Very responsive, solid UI, decent support, decent small wins on their dailies so that I can get a few spins in on slots even if I’m out of budget for gambling. Good notifications telling me when I get bonuses, which seem relatively frequent. I would recommend HollywoodCasino to anyone looking to do a little bit of gambling around here. Cons are a rather mild intro offer, but I feel that probably plays in to how solid their daily plays are.

To the support staff: is it again TOS to put my referral link on an apple review? Because I really would be sharing it to whoever reads this to start with, probably more genuinely than I would to a non-gambling pal

So i downloaded this casino for the promotions they made me wait almost a week to get the 50$ and 50spins i only got it cause i reached out to customer support. I gamble on fanduel with some sucess. HollywoodCasino never lets u win ive played slots on other casinos with a way better win/loss ration i can play the same slots on HollywoodCasino and can never get to a bonus it honestly feels rigged to take and never give.

I have my up-and-down and lately I’ve been coming with doubting myself energy I had to fix that I had to realize that this is my choice and this is what I chose to do so get it together girl you gonna win or you gonna lose I choose to win more than I lose 😂😳✌️every time I really need🎁🙏🏾 they be right here♥️…. And I’m not trying to inform nobody to keep going. I’m just saying it’s Christmas time and I really appreciate my blessing this year from Hollywood Casino.. Mom of 7

We all know how the carrot in front of the rabbit image looks… well essentially this what this particular game with coins in a bowl that pretend to fill or make it look like it has expanded so much that the prize is so close! I played the game and the bell ring for bonus with no bonus presented … contacted agent they escalated it invisible tech team.. never got contacted but next day i reached out again agent pretends to look at my account comes back and says they made a decision there was no error.. how is that possible without proof they even reviewed it luckily I screenshot everything and screen record ! Just wait until my lawyer gets a hold of this one!

I’ve played at 20 or so online casinos. Most let you win before they tighten up the ropes and squeeze you dry. So I win and move on for a while. This casino however I lost from the start and just kept on losing. So bad I’ve closed my acct. stay away from this one.

There is gonna be alot of haters towards not winning….. it’s a casino after all for a reason 😭🤣. I was skeptical at first from alot of negative comments. but i promise this casino is 1000% legit. You just gotta get lucky and know what slots to play or table games. I cashed out fairly quick from how fast they approved my withdrawal using PayPal. I wanna give a big thank you to Hollywood casino. I’ll 100% be coming back again for sure. Customer support also was very helpful if I had any questions. And would make sure any issues I had where getting resolved. And if anyone is wondering they do respond fairly fast through their live support chat. Anyone who’s skeptical should just give it a try you will thank me later. Just remember to choose what slot games you play carefully / table games. Some can be harder getting bonus rounds than others just a tip. 😉😊