Contact Rox Tickets

Contact Rox Tickets Support


Company Name:

About: ROXTickets is your go-to platform for securely buying and selling tickets to
fitness race events on the secondary market. Whether you're looking to secure an
entry or need to sell your ticket, ROXTickets offers a reliable, user-friendly
solution.


 
  2026-03-13

Rox Tickets Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.








3 Most reported problems 😔💔

3.3 out of 5

Horrible

2025-09-01

by Levijohnson14

This is honestly one of the worst apps I have ever used. When you try to buy a ticket the app glitches and their customer service is some guy that responds every few days if that. I’ve had this app for almost 3 months now in attempt to find a ticket for a specific event, and no luck at all. Would suggest using another platform to buy if you’re looking for a Hyrox ticket!

Rude customer service

2025-09-02

by Drdvt29

I purchased the wish list because I wanted to set up spectator ticket alerts not realizing in the T&C they don’t sell those. I politely requested a refund. The customer service agent was super rude and unprofessional. They told me that I should learn to read to T&C. Mistakes happen but no need for someone like that to be in customer service.

SCAM!

2025-09-03

by Stamo23

When you purchase tickets then can decided to take them back, refund you and they resell for more. They are never really your tickets until the race is complete. Be careful! Hyrox NYC is in high demand, so high that after I purchased a ticket for myself, I get refunded and told it’s going to be listed for more money. Bogus!




Have a Problem with Rox Tickets? Report Issue




Why should I report an Issue with Rox Tickets?

  1. Pulling issues faced by users like you is a good way to draw attention of Rox Tickets to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Rox Tickets customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Rox Tickets.


Alternatives