Contact CLC Lodging Hotel Locator Support

Since new update I cant write in the “Notes” section which is very annoying. A lot of hotels shown dont even take CLC nor does some staff even know what CLC is. Plus so many hotels are doing INCIDENTAL FEES for the drivers and not the company. Make the CLC take the incidentals not the driver. Some incidental fees go up to $175. With $50 commonly. They need to post that on the hotel tab so us drivers can know. You can submit a reservation and they wont even know they got it nor use the reservation. When you get there they’ll do the WHOLE ENTIRE PROCESS all over again. CLC needs a lot of work. Also I’ve used CLC for 4 years now constantly. So I understand it a lot. A lot of hotels are stopping having buisness with CLC because they find it a headache. CLC you got a lot of work to do.

Extended stay America in Jacksonville,Florida is not an ideal location to stay at coming from a CLC member, and it is not okay to display it as an option on this app. This hotel does not provide receipts to CLC members and have no record of my multiple stays. The app continues to only provide me with only this hotel and Days Inn as options... when CLC has contracts with other hotels in the Jacksonville area. Why don't you just display ALL CLC accepted options, especially if the app doesn’t allow you to book it? Especially if the public is already aware of the other options the app doesn’t provide! This will promote more members to use the app because it will help us pick by price location and stars, all things every member considers when traveling.

Yet again I pick a hotel with a 7 star rating and it’s either low income housing or transient quarters with a few select rooms dedicated to CLC. Third time in month I was awakened in middle of night because my truck alarm went off when someone tried to break in. I now check other sources for hotel ratings. I was told by CLC that hotel management sends in pictures in order to get rating from CLC staff. I also had a CLC rep do a street view of a hotel and tell me that “it looks safe”. I explained that I needed a new hotel because of a drug bust and prostitution bust in progress. 7 stars means nothing