Contact BonChat

Contact BonChat Support


Company Name:

About: Welcome to BonChat, your ultimate solution for secure and private communication!
With BonChat, you can enjoy seamless messaging, file sharing, and collaboration
- all protected by state-of-the-art end-to-end encryption. # Key Features ##
End-to-End Encryption Your messages and files are encrypted from the moment they
leave your device until they reach the recipient, ensuring that only you and
your chosen contacts can read or.



BonChat Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit BonChat Website

Privacy Policy: https://pub.bonchat.app/bonchat-privacy.html

Developer: Hong Kong CipherChat Tech Company Limited







12 Most reported problems 😔💔

4.8 out of 5
Patricia Passaro
2026-01-25

when i sign up with a server it changed my server from BG202 to bg2020 so now i can not be incontact with the people i need to and there is no place to delete a server and sign up for the correct on my info registered user 131072 bluebaby23 email wfh2911@redacted

Josphat Ndegwa
2025-12-13

Ws group using server operator d6k31 are scammers in cryptocurrency trading,reaching poor family thro' Bonchat app,ws is conducting criminal activity in many countries,please if you dnt take action of that criminal using Bonchat app we will compaign to zero(0) rate Bonchat in play store because you are holding criminals in your app

Joachim Mbungulu Mbita
2025-10-18

I uninstalled my bonchat app and when I reinstalled a new one a verification code via Sms sent does not come. Am using the same phone I registered with. Kindly sent the code to my email.

Lucas
2025-09-21

Bonjour on vient de me voler ke téléphone et je n'arrive pas à me connecter avec Bonchat le code est envoyer vers l'authentificateur de l'ancien tekrphone

Lucy Gikuma
2025-09-16

I downloaded the BonChat App. After putting the server, it says join...then asks for telephone number and password. When I key in, it says, either the telephone number or password is wrong. When I try to get the code by sms to reset password, it says "this telephone number is not registered, no need to reset password (99100005)" There is no option to get the code on email. my phone no. is registered so I don't know what registration means. I cannot proceed. Please assist.

Caleb Mwamunga
2025-09-15

My device is not compatable with bonchat can you please explain other ways of installing bonchat in my device?

Queen Jane
2025-09-01

I registered with BonChat yesterday but when i login, it's asking for a code that has not been sent. How can I get back my account?

Ian
2025-08-27

Hi I tried to join a friends group chat on BonChat and have had a nightmare trying to do it that so far has taken up an hour of time, involved many attempts and I am still not registered. I used my iPhone number but never received a SMS. Then I tried email verification, got one code but still had issue signing up and when I tried again no second email arrived? You know a piece of s/ware is poorly designed when it has such a confusing layout with its log in / sign up terminology words being used interchangeably on the set up screen and when (if) you “progress” the page moves from right to left instead of left to right… smh. Why is your sign up soooo difficult? What exactly do I have to do just so I can chart with other people in the group I have been invited to —— pgl888 ? I have never had any problems signing up to a myriad of chat apps, social media apps, or even the multiple trading apps I have, just with your 17 yr old app. Regards Ian

RALF LINDNER
2025-04-07

Hallo, ich möchte BonChat weiter empfehlen. Es gibt aber ein Problem bei der Registrierung. Nach der Verifizierung der Telefonnummer soll ein Passwort erstellt werden. Das selbst gewählte Passwort wird nicht akzeptiert. Es kommt immer die Nachricht: "Passwort muss Grossbuchstaben und Zahlen enthalten." Natürlich habe ich das berücksichtigt, aber ohne Erfolg. Können sie mir helfen ? Mit freundlichen Grüßen Ralf Lindner

Feature poor

2025-03-20

by Sophiamimi

You can’t hide your online status. The keyboard hides texting area, so even if using microphone for text messages, it is difficult to make corrections or editing. Both seem like basic features that should be better.

Mina

2025-03-21

by HARRYJOUNIORBBS

Am so thankful

Love it

2025-03-22

by Kilt86

Awesome




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Why should I report an Issue with BonChat?

  1. Pulling issues faced by users like you is a good way to draw attention of BonChat to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a BonChat customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using BonChat.


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