Exxon Mobil Rewards+ Status
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problems reported in the last 24 hours
Summary of Exxon Mobil Rewards+ Problems 😠👌🔥
- Doesn't show "Add to Wallet" option
- Page keeps loading when trying to add car to profile
- Pump would not work when app says authorized
- Error messages on the app
- Keychain Plenti card wouldn't work
- Error message when using Apple Pay
- Location services not working with new version
61 Reported Issues: 😵🆘🛟🚨📢
We have had problems using the app since my husband updated the payment method in March. Now the app is working for my husband but I get an error message every time I try to use app to buy gas.
What is the problem. App not working. Couldn’t get gas or get my dime off. See many posts about this problem. You are going to loose many customers
Been having error message like everyone else for a month. I guess no one can earn points. Will this be fixed?
I am getting same “something happen” message as everyone else. I deleted the app and reinstalled, now it won’t even let me sign in!!!!!😝😝☹️
App would not work. Get error message everyone else gets. I rebooted my phone and it worked. Not sure why this continues to be an issue. This has happened before but never tried rebooting. Should not have to reboot for app to work. Fix EM you have $$$$$.
Exxon Mobil Rewards App has stopped working. Deleted and reinstalled on iPhone and still will not connect. Error message: "Something happened - an error occurred. Please try again later. I cannot use at the gas pumps anymore.
Having thecsame issue as others have reported here. The app only seems to work when I'm connected to my home wifi, which is very strange. Doesn't work via cellular data at any stations. When I finally DID get it to work the receipt said I saved .10 cents/gallon, however the price didn't reflect that, they essentially gave me the cash price for using my rewards card. ExxonMobil fix your damn system; gas prices and your profits are exuberantly high and you can't make the app work properly... WTF??
App not working. It only gives a message of "Something has happened. Please try again later." This is the third day of failing to work. I left and filled up with a different brand of gas.
It want let me sign up
My app says something happened And an error occurred please try again later, this has been going on for a while now still hasn’t cleared up I would like to use the app since it’s a more secure way of paying for fuel
Exxon mobile app will not work using cellular data. It does appear to work using WI-FI which is completely useless for me as I don’t have access to Wi-Fi at the gas station.
App is not working on the phone at any station. We got $50 in gas yesterday in one car and not only did the app not work, the rewards number didn’t either. So we missed double points for AARP day. Today we wanted to take advantage of the 4x offer before 10am and the app didn’t work again. By the time we got home to get the actual card we had missed the deadline which we would have gotten 4x on $65! This app needs to get back up and running. We lost a lot of points due to the app not working.
3 of my family members have the app and we have been having problems with the app for over a week. We have all tried uninstalling/reinstalling and the app does not work at any station. It appears to be working at home while on Wifi, but it says, "something went wrong" while at the gas station.
My app isn’t working. Keeps say Something went wrong!! Help me fix this
My app is not working still. It’s going in a month. :(
Android user, reinstalled twice, just get " Something has happened " error message when attempting to log in. 05-22-2022
The app has not been working for me for at least one month. It constantly states that something has happened.
As of 5/21/22 same login and “some thing went wrong” message as everyone else.
Every time I use the app I get the message something went wrong. I know my password and email are correct but I changed the password anyway and it still won’t work. Guess I will be using my Amoco/BP app!!
Cannot login to app
App will not accept my email address and password. Customer Service has verified that my email is correct and we have tried both reinstalling the app and changing password, and it still does not work. This has been an ongoing issue for the last three weeks.
Every time I try to log into the app it says something went wrong. I have logged in online so i know it is not my log in.
Keep getting “something has happened” message.
The app isn't working. When I log in, I get an error that says, "Something happened. An error occurred. Please try again later." Installed and reinstalled, still have issue.
The app isn't working. When I log in, I get an error that says, "Something happened. An error occurred. Please try again later."
The Exxon Mobil Rewards app will not open on my smartphone. I've uninstalled and reinstalled with no success. The splash screen opens but I never get to the login. I'm on a wifi, which is connected to the internet
Points are not adding when I fill up
I open app at station enter my code and pump number I get error message and won't complete, pumps do not have qr code to scan so I have to use card, I reinstalled app same issue
Seems the app is crashing with cellular connection and working with WiFi. Unsure how to correct
I just purchased fuel and the app wouldn’t start, how do I add my receipt info to get credit on the app
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Common Exxon Mobil Rewards+ Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Exxon Mobil Rewards+ app on iOS and Android devices. Solve all Exxon Mobil Rewards+ app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Exxon Mobil Corporation, developers of Exxon Mobil Rewards+.
It’s simple: create an account in ExxonMobilRewards , add your preferred payment method, and start earning rewards on your next fill up at participating Exxon and Mobil stations! ExxonMobilRewards accepts Apple Pay as well as all credit and debit card payment methods, Click to Pay, and the Exxon Mobil Smart Card+™. Apply for the Exxon Mobil Smart Card+™ through the Exxon Mobil Rewards+ app. **Subject to credit approval. Exxon Mobil Rewards+ app allows you to stay in the comfort of your vehicle while you pay for Synergy™ fuel with your phone. When you finish fueling, ExxonMobilRewards automatically displays a receipt with your transaction total, earned rewards and, if selected, a car wash code! Just open ExxonMobilRewards , select your pump number, and authorize the pump. If your location services are turned off, simply scan the QR code at the pump to select your pump number. Download ExxonMobilRewards today and start earning rewards immediately on every purchase! Say goodbye to taking your wallet out and swiping your credit card at the pump. The most secure and easy way to pay for fuel and earn rewards. All you have to do is get out of your car to select a fuel grade and begin fueling. It’s simple, safe, and contactless! Terms and conditions apply.
