RFI Pure radio app not working? crashes or has problems?

RFI Pure radio Status

Published by France Medias Monde on 2023-12-21

Pure radio is an easy-to-use app which gives you access to all RFI programmes in
14 languages. All our news and entertainment programmes (culture, music…)
are available live.

I have a problem with RFI Pure radio

Are you having issues? Select the issue you are having below and provide feedback to RFI Pure radio.

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Reported Issues: 1 Comments

By DAVID GOODBY 11 months ago

On screen message -"startup failure" prior to this internet radio failed, also says search "ERRS2" support.pure.com - hopeless cannot find site. Also says insert recovery stick - do not have one Require assistance please

Common dislikes about RFI Pure radio app

- App crashes frequently, especially when using the Khmer language

- Navigation and access to archived content can be difficult

- Some users have reported issues with the app crashing when listening to certain programs

- Does not offer Arabic language content.

Have a Problem with RFI Pure radio? Report Issue

Common RFI Pure radio Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot RFI Pure radio app on iOS and Android devices. Solve all RFI Pure radio app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

RFI Pure radio iPhone Issues and Solutions

RFI Pure radio iOS app crashes, not working, errors
RFI Pure radio iOS app network issues
RFI Pure radio on iOS has black/white screen

RFI Pure radio Android App Issues and Solutions

RFI Pure radio has errors/crashing/not working
RFI Pure radio server network connectivity issues
RFI Pure radio has black screen

RFI Pure radio iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever RFI Pure radio app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix RFI Pure radio app crashes or not working on Iphone (iOS):

Close and restart the RFI Pure radio app on iPhone
Update RFI Pure radio app to the Latest Version for iOS
Uninstall and reinstall RFI Pure radio iPhone app
Update your iPhone to the latest iOS version

Fix RFI Pure radio on iPhone unable to connect to server/internet connection issues::

To resolve RFI Pure radio network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix RFI Pure radio black/white screen (blank screen) on iPhone:

Follow the RFI Pure radio iOS app troubleshooting guide Here →

RFI Pure radio Android App Issues and Solutions

Fix RFI Pure radio not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent RFI Pure radio app issues:

Force Stop the RFI Pure radio App
1. On android, goto "Settings" » click RFI Pure radio app. » click "Force Stop".

Update RFI Pure radio to the latest version on PlayStore

Clear RFI Pure radio App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "RFI Pure radio app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch RFI Pure radio.

Fix RFI Pure radio unable to contact server/ RFI Pure radio internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click RFI Pure radio » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got RFI Pure radio » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch RFI Pure radio on android.

Solve RFI Pure radio black/white screens issue on Android:

Follow the RFI Pure radio android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at France Medias Monde, developers of RFI Pure radio.

100% Contact Match

Developer: France Médias Monde

E-Mail: [email protected]

Website: Visit RFI Pure radio Website

About this app

Pure radio is an easy-to-use app which gives you access to all RFI programmes in 14 languages. All our news and entertainment programmes (culture, music…) are available live. Or use your mobile to tune in on demand. RFI Pure radio in 15 languages: French, English, Cambodian, Chinese, Hausa, Kiswahili, Mandenkan, Fulfulde, Spanish, Persian, Portuguese, Brazilian Portuguese, Romanian, Russian, Vietnamese.