Buddy Status

Last Updated on 2024-11-25 by Guizhou Yongxin Culture Media Co., Ltd.

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Common Buddy Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Buddy network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Buddy App
1. On android, goto Settings » Buddy » click [Force Stop]

Clear Buddy App Cache and Data:
1. On android, goto Settings » Apps » Buddy » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Buddy.

On android, goto Settings » Apps or Manage Apps tab.
Click Buddy » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Buddy » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Buddy

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Developer: Boddle

E-Mail: contact@boddlelearning.com

Website: 🌍 Visit Boddle Website

Feb 18, 2025, 03:51 PM
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