Contact PrivacyPro SmartVPN Firewall Support
Company Name: Disconnect
About: Disconnect exists to help solve an important social issue and our founding principles are reflected
in the way we run the company.
Headquarters: Menlo Park, California, United States.
PrivacyPro SmartVPN Firewall Customer Service 👿🤬😡😠💢😤
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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email
Contact e-Mail: [email protected]
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Privacy & Terms:
https://disconnect.me/trackerprotection
Read 9 Customer Service Reviews 😭😔💔
You took 12.50 twice and never approved it. Call me 614 832 6401
I did not subsribe for this and i want my money back
I want to cancel whatever this is. I don't want to it on card again. Don't take it off tomorrow or ever again!!!
Trying to cancel because frankly I don't know what I signed up with. All good know is a lady said I won $100 rewards voucher for any store and charged my card $1.99. I'm sure it's some fishy stuff going ng on because I haven't received a voucher yet. Whatever this is I want cancelled asap. Thank you
I did NOT authorized this account I want my money back now I don't even know what this is
You charged me four months 5/2 and6/2 $24.95 and was not authorized to do so I would like a refund on those two months ASAP not happy about the charges that we’re not authorized
Too many bugs on free & paid version
by Focusing13
****New 2019 bug alert****
My block list is gone and stopped working and I’m not able to re-block any website to start over and create a new list. As of right now I get UNABLE. Which is a new error message not allowing me to block any websites. (Yes developers, I’ve deleted/re-installed app, restored purchases, deleted/re-installed the VPN and wiped the block list AND I’ve restarted my phone.)
I had the free version for a few years and was having the same issues with the blocked list disappearing and not working. I thought buying the app would put and end to the problem, sadly it did not.
This app is finicky. It will only work for a few weeks. If I’m lucky, a few months. I have to check that the app is working several times a day because at ANY moment my block list will be gone and stop working.
***Unless you keep an eye on it, you’ll have zero idea that your block list is wiped and not working.****
Encrypted shows it’s still working, but the numbers are significantly lower when the site blocking stops.
I will gladly change my rating to a 5 if these issues are addressed.
Confused
by GabiVie
I do not know with this app when I blocked a site and when it is allowed. In activity it shows most recent tracked addresses with a rectangular box that says allowed. When I press the arrow next to the site a window opens in which the Term Blocked is turned on. When I save the site though, Blocked is turned off.
This is very confusing. There were some sites that showed as allied that I wanted to block. specifically I wanted to block a site that had the term remoteconfig in it. Now I don’t know if instead I gave them custom permission to be on. You should at least have clear instructions for this app. I did not download it to make myself less safe.i could not find the information on the web. I will reverse my rating if this issue can be resolved.
Former Fan, moving on
by Amathakathi
Very disappointed to see crucial free features migrating to the paid version.
I had previously been telling everyone about PrivacyPro’s power; it is a very effective firewall for keeping out trackers and ads while browsing and even preventing apps from sending tracking information etc. That power is now gone as the free version no longer supports user security rules. Clearly the free version was too powerful for its own good and made the additional vpn measures unnecessary—something I can confirm having tried out the paid version.
I was thrilled with what the non-subscription version had to offer but without custom security rules, the free version is no better than the most basic Ad-Blocker but more user unfriendly since it has tons of unusable features until you upgrade.
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