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Company Name: Softforce LLC
About: VPNBoss is the most trusted security and privacy VPN. Browse the web safely.
VPNBoss Customer Service 💢
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Privacy & Terms:
https://vpnboss.app/terms.html
11 Most reported problems 😔💔
I am receiving undeliverable responses to your e-mail address contact@redacted I am purchasing a new phone and want to cancel this subscription on my old phone. Your terms indicate I can control the Subscription in the Settings - problem is you have not provided access in the app itself. Over 26 e-mails and no response? Beginning to smell fraud...................
I was billed $39 by this site for a trial period that was advertised for $9.00/month. I contacted you by email to rectify this error. Please contact me to resolve this issue as soon as possible. Than you in advance for your assistance in this matter.
Downloaded this app by accident. PLEASE CANCEL ASAP!!!!
I want to cancel this subscription.
Please cancel , got by mistake,. I don’t need it. Don’t know what it is!!
I was trying to find a price on a Yoyota and somehow got your app. I am not interested. Please cancel.
My son uploaded with this VPN without my authorization. I need it cancelled immediately.
I cancel the app after looking at it, today I see you have charged me and this charge will be contested. Please issue credit.
Not free AT ALL!!!
by ALFs1girl
I want these app stores to stop allowing non-free apps to pose as free apps. At least add a section “free to download”. It’s all a ploy to rack up the “download” numbers. Poor schmucks see “k” and “m” number of downloads and are impressed - assuming that makes it a good product, when many just immediately end up deleting the app because they (we) aren’t willing to to risk being charged whatever the subscription cost is - which, here, are as follows: 1 week - $1, 1 month - $30, 1 year - $170. Download at you own risk.
Way too expensive!
by SteveARosa
To pay $80 for this service is ridiculous! It’s not that important to me if somebody’s watching my IP address! I can find a lot better places to spend $80 then on this stupid app! Now I am going to find where I can shut off the automatic charge, which is another rip off by several other companies as well as This one! I am just tired of getting robbed all the time without giving a little fun at the same time.
Unable to unsubscribe from auto renew.
by VoIP Gore Nix Name
Do not get this app. What they have done in this app is they have removed the ability to unsubscribe from auto renew. So once you have the app that’s it buddy, you are giving them $10 a week wether you want to or not.
I have tried sending an email to support using the contact support feature in the app but when I do that the app very conveniently stops responding.
So now I have to deal with this through Apple.
Have a Problem with VPNBoss - Privacy & Security? Report Issue
Why should I report an Issue with VPNBoss - Privacy & Security?
- Pulling issues faced by users like you is a good way to draw attention of VPNBoss - Privacy & Security to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a VPNBoss - Privacy & Security customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using VPNBoss - Privacy & Security.
