Contact AdGuard adblock privacy Support

by Jasocci

I purchased ad guard for life time approximately fews months already. And I enjoyed the powerful ad blocking. However, since the AdGuard, there is always a window popped out in my MAC said apple wants to make some changes. I ignored at first. However I could not stand any note after frequently annoying popped out windows hundreds of times after, and I agreed the change Which disabled the adguard. I tried reset all settings and reinstalled it. It just didn’t work any more. Therefore, I tried to contract with the AdGuard service. One point I want to mention that I was pretty impressive AdGuard service works for 24 hours even in quarantine time. However, the guy was not professional at all. I followed his instructions reset and reinstalled at first which did not work, and he once remotely controlled my Mac, but the problem still didn’t solve. Finally, he left a message said this case is not typical but I will asked for our workers solved it and contacted you at most in 48hours. THIS IS A FAKE PROMISE AGAIN! yes! Before, he just kept giving me fake promise. And this time I waited 4 days already. No replying, and even the phone is not available now. I tried to have my best attitude because I understand their jobs are not easy. But at lease, giving back me a professional attitude and available credit. BECAUSE I SAW THERE WOULD BE LIFE TIME GUARANTEE WHEN I TRUSTED AND PURCHASED LICENSE FOR LIFE TIME WHICH IS NOT CHEAP!!!

by Let Down By The NFL

It works great for blocking those annoying ads. But it fails miserably at being able to whitelist more than one site. The first one I whitelisted, I have no problems with. But the second one? Can’t come close to saying the same. Nine times out of ten, when I visit that site, I get the message that its being blocked by an ad blocker. That defeats the entire purpose of having the whitelist function. Get it together.

Edit: Well, now it doesn’t even function at all! I had to turn the blocker off to use a site (the same one I alluded to earlier,) but after turning it back on, it blocks NOTHING! Even after making certain it was on, and restarting the phone 7 times already, I STILL get ****ing ads! EPIC FAIL!

Edit 2: It’s official. This is easily the worst “ad blocker” I’ve ever had. Despite being active, it does NOT block ads. I had to deactivate for a few minutes to use a site that was *supposedly* whitelisted. Then I reactivated it, and *nothing.* I closed all tabs, and restarted Safari. I wiped my history, and cookies. I even restarted the phone 3 times. Nothing. It is a colossal failure. I do not recommend it at all.

by 1995-2008 Gamer

Complaint #1: Every single time I toggle a filter, it pauses to “reload the filters”... I have to toggle a bunch of filters, how about you just sit and wait until I’m done instead of wasting my time reloading the filters after every single toggle. Easily five minutes of my life stolen from me by your dumb app functionality.

Complaint #2: Safari limits the number of filters to 50,000 per app, apparently. I have been noticing some oddly specific ads on Reddit, something that I definitely do not have on my desktop, so I decided to investigate, and made this discovery. I swear this wasn’t always the case, or maybe, the app just didn’t alert me to this previously, but either way... How about offering a suggested workaround? Obviously the problem is Apple, and the state of adblocking on iOS right now means that this will be my last Apple product, but rather than just alerting me that you’re not using all of the filters, do something more?