I've tried MakesYouFluentAILanguageApp, but didn't like it and requested to cancel subscription and get a refund. The subscription was cancelled, but no refund. After going back and forth, I received this email:
Hi Marina,
Thank you for your reply.
Kindly note that we understand your concerns and want to assist you with your request. Our Money-Back Guarantee allows you to apply for a refund if you do not achieve visible results from using the Makes YouFluent app, provided you meet certain conditions.
To proceed with your refund request, please note the following:
1. If you purchased a plan with a trial period and did not cancel during the trial, the content is non-refundable.
2. If there was no trial period, please contact us within 10 calendar days of your first purchase and provide:
• The reasons you find the content unsuitable.
• Evidence that you have used MakesYouFluentAILanguageApp for at least 7 consecutive days for maximum results.
Once we receive your request, our team will review it within 7 calendar days and inform you of our decision. Approved refunds may take up to 14 calendar days to process.
Feel free to reach out if you have any other concerns.
Best regards,
Dave Archer
Customer Support Representative