Musi Status

Last Updated on 2024-09-26 by HV Software Application

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Common Musi Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Musi app on iOS and Android devices. Solve all Musi app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Musi iPhone Issues and Solutions

Musi iOS app crashes, not working, errors
Musi iOS app network issues
Musi on iOS has black/white screen

Musi Android App Issues and Solutions

Musi has errors/crashing/not working
Musi server network connectivity issues
Musi has black screen

Musi iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Musi app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Musi app crashes or not working on Iphone (iOS):

Close and restart the Musi app on iPhone
Update Musi app to the Latest Version for iOS
Uninstall and reinstall Musi iPhone app
Update your iPhone to the latest iOS version

Fix Musi on iPhone unable to connect to server/internet connection issues::

To resolve Musi network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Musi black/white screen (blank screen) on iPhone:

Follow the Musi iOS app troubleshooting guide Here →

Musi Android App Issues and Solutions

Fix Musi not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Musi app issues:

Force Stop the Musi App
1. On android, goto "Settings" » click Musi app. » click "Force Stop".

Update Musi to the latest version on PlayStore

Clear Musi App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Musi app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Musi.

Fix Musi unable to contact server/ Musi internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Musi » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Musi » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Musi on android.

Solve Musi black/white screens issue on Android:

Follow the Musi android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at HV Software Application, developers of Musi.