PayPal Prepaid Reviews

by Wcoolnana

Bought a PayPal Prepaid card at CVS. PayPal has nothing to do with this company, Netspend — only uses PayPal name rights license. Once you finally are able to activate the card — only by phone call. App is incapable of activating cards — after giving your life’s story, SS# and answer credit bureau questions & promise your first born child to Netspend; you still CAN NOT link the PayPal Prepaid card to your PayPal account.

PayPalPrepaid is also incapable of registering the card for paypal-prepaid(dot)com online account access. You get the circling drain GIF for all your trouble. WORTHLESS!

by Good Times Louie

I purchased a card from DG to make safer online purchases. I loaded the card at the time of purchase, only to find out I have to literally apply for the card. What the heck?? After submitting all the info required on PayPalPrepaid , my card was still blocked pending further verification. I’m only getting refunded the amount loaded onto the card and not the purchase price. Someone is making the purchase price and should have been refunded as well. Stay away from this preloaded debit card, might as well apply for an actual card. STAY AWAY FROM THIS CARD!!

by Yu China

This is literally the worst app and service I’ve ever used. 1 star is not enough to express how frustrated I am with it. Simply put, I have got a Paypal Prepaid Master card but I just cannot make it useable no matter how I try. Trying to activate the card online or in PayPalPrepaid will just hang there forever, showing the rolling loading sign. I finally managed to activate the card by calling customer service (which is super tedious process as well), and now I’m stuck again at Register for Online Account Access, which is necessary for transferring from my Paypal account to this card. It just hangs there forever. Calling the customer service just keeps me on hold forever as well. How brilliant app design and service this whole thing is! Never going to use it ever again, and this makes me just want to just quit using Paypal all together because if a company can make such garbage app and service, the company is probably not trustworthy.

by Javier000222333

I use this card to pay child support. I made a payment for $600 using this card. They put ahold on the card for $600 dollars and it’s pending. Child support fever made that charged and cancelled the hold. I had to pay child support again $600 dollars Thant came out of my account. I tell PayPal that I have a double charge on my account they say yea we see it. I tell them to where’s my money and the say well even though we took the money out of your account it’s pending so your good. But I can’t use that money it was subtracted from my account and the only way I can get that money back is to get the comapany that never got that money because they only requested a hold and they never got the money to rite them a letter and the company said no PayPal never gave us the money. Is pending in my transaction but PayPal refuses to cancel the pending transaction when is my money and my account so if the transaction is pending where is my money

by Lramirez131

So far, on two separate occasions, I have purchased something using my prepaid card and then immediately getting deducted but a week or so later, the payment would end up missing from the other companies. I would get emails saying payment returned to bank but nope. So where the hell in my money? I have almost $200 dollars missing because of two payment mishaps by you guys. I filed and reported the situation and my responses would be, not only days later, but they will never be solved. On top of that, I’m trying to transfer money now into my card and they are giving me the run around on why it’s not working. This problem is the last straw. PayPal prepaid, I’m done with you. And I want my money found.

by Kyleesdaddy

Last weekend someone used a card scanner at an atm and must have made a duplicate of my atm card. A total of 600$ was taken from
My account before I could pause the card. I asked them for a provisional 600$ to be put in my account until they complete their case (which is what they told me to do) and a week later I haven’t heard a word from them. I’ve had the account for 5 years. Show some loyalty like I have and understand how much 600$ means to your customers these days. At the very least message an update... I know to you guys 600$ is nothing but to my family it was everything. Shameful, it really is.

by LPdubya

The amount of time I have to waste logging in and doing two step with my PayPal account, each time I open PayPalPrepaid is absurd. Five a month for a checking account and debit card that almost every bank in my immediate area offers for free is not a problem if you have simple features like iOS Touch ID support.... or you know.... a “remember this device” check box....

It’s like PayPalPrepaid has amnesia in regards to my account details. Would put money on it that NetSpend doesn’t forget my details when they go to sell my transaction history to 3rd parties for the “Your Offers” program... I can respect the side hustle, but seriously you should make it so the user experience is seamless, before you start hocking user data.

This isn’t even a first world problem... Almost every app INCLUDING my local “small town” credit union supports Touch ID, and “remember this device” when it comes to two step.

Step up your game NetSpend and for the love of Steve Jobs, don’t blame it on PayPal, get it done.

by Parker Clarkson

PayPalPrepaid would be awesome but is by far the lease developed app I’ve used in the last decade. When logging into your account it seems like it redirects you to PayPal’s website, not only does this seem like a very insecure way or setting up PayPalPrepaid but it also forces you to enter all of your information every time you need to check your balance, because of this redirection PayPalPrepaid also takes forever to load. PayPalPrepaid would be 90% better if it was updated to include Face ID or at the very minimum remember my email. If your thinking or PayPal prepaid. This alone would lead me to a different choice of card. The fact that this card is not integrated into the PayPal platform in the same way as the PayPal cash card is a huge let down. I’ve also seen a similar comment from over 3 years ago. Don’t be fooled. NETSPEND has no intention of updating this or fixing it in any way. I’ll be clear though. PayPal is great. NETSPEND is a joke, wish PayPal didn’t skimp and hired some app developers that care about user experience.

by Nwnqksowmbwbkabwhjqkamajw

This prepaid PayPal MasterCard is the worst prepaid card I have ever had! PayPal is rediculous and trying to access the card balance is such an unnecessarily long process involving setting up multiple accounts. And once I loaded money on this card it has not worked and will not work for any online purchases. When I tried activating the card it says it’s been declined by the bank issued which makes absolutely no sense because I paid almost $200 to put that money on this card. PayPal where the hell is my money!?

by Disappearing Seach Bar

I’m back trying to write another review because I hate PayPalPrepaid/ card so much! Why doesn’t PayPalPrepaid or site connect to my acct unless I’m connected to wifi? My network logs in and connects to every other site/app but this one just goes around ans around even when I have full bars! Not to mention I have to constantly put in all my info than do 5 security checks before it does connect. It makes me put my email and password every time, like get it together!! Why are u taking $5 a month? Your app is garbage and I’d give it neg stars if I could. PAYPAL COME ON STEP YOUR GAME UP!!!

by Cadidlia€

PayPalPrepaid takes me longer to sign into then it does from my regular browser. My regular browser remembers my email and even has face recognition for my password. Every time I go onto PayPalPrepaid, it forgets my email and I have to load it manually. So, I really see no need to use PayPalPrepaid. When PayPalPrepaid becomes user-friendly and easier to use than my browser, then maybe I will revisit PayPalPrepaid.

by Jbelanger80

This review is strictly on the log in portion. I really hate having to type in my log in email and password every time I use PayPalPrepaid. Needs to be more like the regular PayPal app and have fingerprint unlock option and able to memorize email address. Will update review once fixed thanks.

Update. 5-2-18 Still waiting on a good update. I really wish companies would actually listen to their customers for a change and fix the products they use.

by Aronhgjdh

Yea I just now updated PayPalPrepaid because I had a pretty big check to deposit so I figured “hey, I used to use PayPal prepaid and it worked well for me” but now? No. I’m one of those people who complain another new UI but everything was just THERE for you to find and then they decided “you know what would make this even better? A million branches!” Anyway, the company or software or what that they use to upload your your checks actually take literally ALL your info and your literal location which is SUPER invasive to me. Like PayPal already has my social why do I need to double down on giving it again, along with my freaking location. Then reading further it says if you want to remove consent for all this, THEY have to determine if enough time has passed for them to remove. Sounds a little R-wordy to me….oh you no longer consent? Well we’ll see about that! Yea no, I deleted PayPalPrepaid immediately and I will be calling them to remove my info from their platform

by GoOutWithMe.com

Have had this card for a few years now. The only useful thing about it is having bank account and routing numbers. Other than that, not worth your time. Currently, the mobile check function isn’t working (and yes, I’ve looked to make sure there isn’t a man update) and you were never able to move money from this card TO your regular PayPal account. This causes quite a bit of restriction with what you can do with your own money.

by Ryeckley82

The interface is easy to use, however it would be even better if PayPalPrepaid actually remembered the PayPal login credentials. Any other app I use I only have to login once and then I can link touch ID or I can have it remember the user ID and password. Please fix it.

by Sudiddidi

Why is there no Touch ID feature??? I read a review from one person mentioning this feature. And the developer responded they were looking into it and that was a year ago. Please add this feature!!,

Other than that I have been using this card for over 6 years and never have had a problem. I get my direct deposits 2 days earlier and paying only 5 bucks a month really have no complaints

by Sharyn Belieber

Well I love PayPalPrepaid since I put all my payments in my PayPal
Account or in my debit PayPal prepaid it's really easy to use and good To go ! This is my bank right lol because I have my TD BANK account closed for the moment but I really like the PayPal prepaid u can transfer your PayPal money into this prepaid card it is so good n better for me now I can use my PayPal money anytime whit my prepaid debit !

by Liz Soria

Love PayPalPrepaid been using it for over 4 years now. One thing that it will be nice is if you put the finger print for password like other banks do now. Hopefully in the future you guys can add that to PayPalPrepaid . Kind of annoying putting password every time when you try to login.

by GiggyHorn

I have been using this company PayPal and using there prepaid cards since 2007, buying on eBay,Amazon,online shopping, I absolutely love this company and there prepaid cards I have never had any problems and if there is any they are handled very professionally and with the PayPal prepaid card App makes things just that much easier with keeping up with my bills and how much I have spent and have available 5Stars from a very happy PayPal Customer..

by Airborne82ndSF

I like this bank a lot. I had a bad charge placed on my account they fixed the problem Immediately without no hassle. No paperwork etc. A MAJOR Plus Is The Virtual Credit Cards They Issue And The REAL Time Notifications When Your Account Is Billed For ANY Charge. The Virtual Cards Are Awesome For Online Shopping 🛒 Or Anywhere the Physical Card is NOT Required!!You NEVER have to put your Main Card on the Internet. Virtual Cards Are Disposable TOO. Pay Once and Expire the Virtual Card . No more worries about bogus charges again. Another Plus Is You ALWAYS can get to your own Money. I had to get replacement cards . Instead of tying up my money until I received my replacements. I just used my Virtual Card. They Are Awesome 👏 when the physical card is not required. Nice Job

by Yahweh Loves U

What a hassle! Needed this money on my card NOW but COULD NOT ACTIVATE. Foreigners for customer service asking for my social security number, etc. Now they are making me email a copy of my license, my Social Security card and a piece of mail to confirm my address. I have to wait up to six hours for their approval to use the card I paid cash for. Unbelievably frustrating and I can’t return it now because it’s pending in their computer. Worst policies! Very inconvenient and quite infuriating! Thanks for nothing PayPal!!

by Cant Detet

i signed in to PayPalPrepaid with my paypal login transferred $10 from my paypal balance to my prepaid card and it shows completed but there la a zero balance on both! i called paypal and they transfer me to the number on the prepaid master card when i call the number on the card and they transfer me to paypal and both sides acknowledged that they see the transaction it doesn’t seem legal lose customers money and not offer a provisional credit at least my money has been missing since Friday and i fee helpless

by Pvteye62

What an absolute nightmare this card. Don’t do it. Spent over an hour trying to set this up with my store bought card. After an hour trying to set this up with no luck I had the misfortune of having to call customer service . What a joke, I reach a rep who failed English class. After over an hour on the phone with this agent I gave up. Do yourself a favor and have a interpreter with you if you need to call CS. Don’t use this card. Not worth the headache. A day later and I still can’t use this card .

by Problem Childddd

PayPal have been sending me emails for about 2 weeks and how quick and easy I’ll receive the money I had money in my account I couldn’t transfer it to my other PayPal account and nobody at at PayPal knows why I was given over 6 numbers to call and they all told me to call another number. I’ve been dealing with this problem for 2 days and none of the people you call seem to care they just don’t know what’s going on. The people at PayPal didn’t really try to help besides one guy. Then every number you call makes you talk to a freakin machine for 15 mins about bs!! These people don’t care because it’s not their money and they can go out and buy a meal while I sit and starve and wait on their crappy system!! Stick to western union or get a different prepaid card PayPal is NOT worth the trouble!! Then I was in -$2.00 for TRYING to use my card at the atm when the money was supposed to be on there. Just leave this card alone the process I been through is beyond professional and horrible!!!

by FrenchMajesty

This is a great app because it’s very useful but its unfortunately very difficult to use.. The UX is really bad. For example I hate having to sign in with my PayPal account every single time I open PayPalPrepaid... even if it’s 10 minutes later! PayPalPrepaid seems more like a wrap for an HTML5 App but even then it still needs serious improvement. Make the login simpler! I shouldn’t have to enter my ID every single time I open PayPalPrepaid... Why not use Touch ID?