Contact Joel Osteen Ministries Support

by Cantsubmitarwview

Can’t log in, have tried to rest passwords multiple times and never receive an email as it says I would (yes I’ve checked trash, junk, and promotions), can’t download a wallpaper because it says I have no space on my phone (yea I’ve checked that too and I have lots of space available), and there is no way to contact anyone! I love Joel, but what’s the point of having an app that is non-functional and has no support? I also listened to a podcast and texted the correct word to the phone number it said to if you were a new believer (yes I checked that a couple of times to make sure I had everything correct) and nothing happened…no confirmation, no message, no nothing. I am extremely disappointed in the entire JO experience. They act like they care so much and ask for donations all the time but then never follow up and don’t do what they say they will do. Total let down and disappointment. Leaves a bad taste in your mouth about the whole “empire”.

by LNU97

I’ve noticed that when your doing updates on the app, the app will not open for 2-3 days. I like to read the daily Devotionals everyday and there will be times when once you open the app, it just waits and thinks...never going to anything else and then completely closes the app altogether. This only happens when your new themes, new topics, new books are being showcased thru the app and updating. I really like this app, but that seems to be an ongoing problem which can be a little frustrating. It’s not my phone either, because I’ve tried restarting my phone, uninstalling and reinstalling the app, updating all my apps.. etc. the problem is on your end. I really hope you can get that fix. Other than that I love it.

by The_Pie_Man

After installing the app, it kept asking me to enter my email address and create a password, which I did, only to be taken back to the same “create login” screen again. I did get the confirmation email saying I successfully set up my account so I tried uninstalling and reinstalling the app, only for it to tell me my password is incorrect. Not only that, but when I get the error message, the keyboard blocks the field where you are supposed to enter your password or click “forgot password” and there is no way to move the keyboard out of the way or slide the screen up to access these fields. Not sure where to go from here... would really like to access this app but it’s not cooperating.