Contact SC Mobile Nigeria

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About: Welcome to SC Mobile! You are about to start an amazing digital banking
experience straight from your mobile phone. Download our app to open a Standard
Chartered Bank account instantly.


 
  2026-04-21

SC Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



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Developer: Standard Chartered Bank PLC







3 Most reported problems 😔💔

3.0 out of 5

Nightmare!!!!!!!

2025-03-26

by Mr Jaybee

Been trying to log into the app for the past week !!!!! You log in and it says make phone your token ! Which I have done a while ago and have been using !!
Now accepting to do it AGAIN !!! And it cannot send an OTP to my phone FOR OVER A WEEK!!! called chased … called …. Screamed still nothing !!!
How do you have funds and cannot bloody access it ?!
Zero star if anything like that !!

Mobile App improvements

2025-03-27

by Manlikeeze

Work on your app to be able to search for banks and saved beneficiaries for transfers without having to scroll through the entire list of banks and saved beneficiaries. The present app is very frustrating as you spend so much time manually searching for recipients bank and saved beneficiaries for transfers.

Terrible upgrade

2025-03-28

by Sashaville Tee

This app is archaic and outdated. You guys need to learn from other banks- GTbank
I stopped using the mobile app years ago, I rather use the online banking on my laptop, it is more reliable. Sometimes OTP is not delivered, You wait endlessly for the OTP that never arrives.
You need to upgrade or completely shut this app down!
It is an embarrassment to the standard chartered brand.




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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a SC Mobile Nigeria customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SC Mobile Nigeria.


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