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About: Elevate your sauna sessions with the SaunaBox app, the ultimate companion to
your SaunaBox. With our user-friendly interface, you can connect to your sauna
via Bluetooth and start your session from anywhere.


 
  2025-01-20

SaunaBox Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of SaunaBox



60% Contact Match

Developer: Sauna360 World Group

E-Mail: tfelder@tyloheloinc.com

Website: 🌍 Visit SaunaLogic Website







3 Most reported problems 😔💔

4.0 out of 5

No remote?!

2025-03-17

by Cotyjburns

The only way to control the sauna box go is from your phone. The app is one of the most frustrating things to use. It’s not easy. It’s glitchy and it only lets you start a session if you’re lucky. The sauna box itself is awesome and easy to use. I would like to see a bit longer hoses for the connections not one long and one short.

Pointless app

2025-03-18

by RockyPNW

Bluetooth doesn’t stay connected, or auto connect from session to session.
Not sure why people say you can adjust temp and time, because it literally doesn’t offer any sort of control of your “session” other than logging the time. Legit no reason to download this

5-stat product, 1-star app

2025-03-19

by Remedywilliams

Why doesn't our device just "remember" the saunabox?

When I reconnect, a 35 min ghost session starts and I cannot pre heat

Closing the ghost session severs the BT connection, making me have to start over.

A remote did a better job than this.


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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a SaunaBox customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SaunaBox.


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