Contact NeoCharge Support
Company Name: NeoCharge Corporation
About: Transform your home EV charging experience. NeoCharge saves you up to 70% on
energy costs while giving you complete control with optimized EV schedules,
real-time power tracking, and smart home insights—all in one free app.
NeoCharge Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of NeoCharge Corporation
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit NeoCharge Website
Privacy Policy: https://getneocharge.com/pages/privacy-policy
Developer: NeoCharge Inc.
Privacy & Terms:
https://www.facebook.com/NeoCharge/
Can I trust NeoCharge app?
Protect your data and wallet. We investigate the developer's website (Getneocharge.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Will not connected to WiFi…
by Cheyenne52883
Despite saying it was connected during set up, logging out and back in to app, doing multiple resets per the instructions, completely removing and reinstalling the device, removing it from WiFi and reinstalling, etc the device will NOT connect to WiFi…. Purchased this device because of the app features and likely will return it for something half the price without an app.
Connectivity issues
by TevierJeff
Really bad app - does not connect to my charger at all. Tried restarting, changing WiFi and even deleting my account. Support doesn’t respond to messages. When it was working, the user interface leaves a lot to be desired (l couldn’t figure out how to remove connected accounts for example). Luckily the charger still works without this app
Doesn’t work
by Kevin Sweet
It simply will not update regardless of if my devices are on or not. I have it set up and the app tells me that it refreshes, but even when my car is plugged in, it says that both outlets are inactive. I am looking at the green “on” light right now and there is nothing on my app.
Also, the splitter keeps overheating and shutting off well below its amperage limit.
Have a Problem with NeoCharge: Home EV Charging? Report Issue
Why should I report an Issue with NeoCharge: Home EV Charging?
- Pulling issues faced by users like you is a good way to draw attention of NeoCharge: Home EV Charging to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a NeoCharge: Home EV Charging customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using NeoCharge: Home EV Charging.
