Danale IoT app not working? crashes or has problems?

Danale IoT Status


I have a problem with Danale IoT

Are you having issues? Select the issue you are having below and provide feedback to Danale IoT.



⚠️ Most reported problems ⚠️
Not working
39.3%

Something else
35.3%

Login
13.3%

Photo/Video
7.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Danale IoT Problems 🔥

- Randomly closes itself

- Requires patience

- Must be subscribed to cloud to view footage away from home

- Camera records only one hour from midnight to 1am then stops

- Resetting camera doesn’t work

📋 53 Reported Issues:

Виктор 2025-02-16

не откр-ся видео с камеры DANALE на телефоне on-line, если хочу смотреть его по мобильн. интернету

C
Craig Neibur 2024-11-08

My damn Danale just keeps shutting off on my iPad.

Евгений 2024-10-19

Не запускается приложение "Danale" на комьпьютере.

A
Annie 2024-08-10

I have been paying subscription to have cloud recordings but I do not get cloud recording.

J
Jgor 2024-05-01

Doesn't work; application doesn't find the routers any more. I don't know why, for several years i had no problem. Now everything stops

D
Darren 2023-08-16

App keeps restarting cannot view cameras from mobile phone. Galaxy s22+

K
Kathie 2023-07-26

We have had Danale for several years and it has never worked right. It always says signal strength too weak but we have super fast WiFi. Our other cameras and app work flawlessly so I do not see how it can be the signal.

N
Nichole 2023-07-25

App keeps crashing .. says app has a bug .. update when developers fix

B
Bruce Johnson 2023-06-24

App buffer to 95% then stops

B
Brian E Massey 2023-03-30

I load the app on my phone and it immediately crashes, OR if it loads it lasts up to 60 secs or less and then crashes. Rarely it stays on. I am using a Samsung S22 phone.

P
Patrick 2023-02-23

I have a problem I can't sign up or register on danale app

R
Rafeena 2022-12-10

My danale app not working 2 weeks now they saying your camera have bug My camera is working good the issue is with the page is not working the issue need to fix our internet is great so is the page issue

B
Bernice 2022-11-20

Why can't I find this apon my android phone Samsung. I bought the cctv camera and suppose to scan this barcode..it says try again later something went wrong.

W
William T Martin 2022-11-14

Danale app starts to open on windows pc and then disappears. I uninstalled and reinstalled, no change. App used to work on this laptop. I have the app installed on my phone, it works fine. Any ideas?

R
Raj Kumar 2022-11-11

It's crashed within 5 to 10 Sec. Not working properly. Pls resolve the issue.

N
Niamh Daly 2022-10-25

The app keeps crashing after about 30-60 seconds on my android tablet. I have deleted the app and reinstalled it, I have reset factory settings on the tablet and nothing is working. We need to have it up all the time and it used to work until about 2 months ago.

K
Kimberly Mcnutt-Hodes 2022-10-16

I have placed the app on two cell phones. On both phones the app will only stay open a few moments before it crashes. It does take two or three seconds in some intervals and can last up to 20 seconds to 30 seconds other times. Even when you place the record button on recording movement it will crash. I have deleted the program several times and reinstalled with no change

J
Jose Santos Simao 2022-09-18

On my phone when i am watching After seconds Turn off and i Start The APP again and do The same all The times

J
Jose Santos Simao 2022-09-18

After seconds Turn off and i Starr again and do Theo same

R
Robert Miller 2022-09-02

Is anyone monitoring these customer issues? We seemed to have an authentication server issue this morning. Now, videos are up but won't load to 100%. Same as countless others have complained about. Who's running this circus?

J
John L 2022-09-02

Unable to log in on Danale app. Error says “ unknown user name “

D
Danielle 2022-09-02

Andriod Danale app keeps crashing, says has bug! Cameras working great Please fix the issues

K
KQ 2022-08-29

App stops at 85-95% buffering and can not view live feed from cameras. Then app crashes.

M
Maria Cabrera 2022-08-27

I can not see any images when I open the app in my iPhone

C
Chrys Hawkins 2022-08-26

The images are great but the app completely shuts itself down after about 15seconds I have deleted the app and re installed it but no change I have had no problems until about 3 months ago is there a problem with the update?

K
Ken W 2022-08-19

Two cameras. App says both offline. Tried reset - says connected to Wi-Fi , connected to server, then setup says no cameras on network. Live view says both offline. SD playback works on one with card , and is current. Weird. Apparently others have same problem. Hope you fix fix this. I loved them when they worked. Now they are worthless. Also, occasionally the camera says not connected.

R
Ronald Vechinski 2022-08-18

App keeps dropping.

R
Richard 2022-08-18

Keeps losing connectivity

R
Randy Bishop 2022-08-13

Starts to load, reloads then crashes.

P
Patrick Clemaron 2022-08-08

Andriod Danale app keeps crashing, says has bug! Cameras working fine.

C
Clay 2022-08-04

My app is not working wanted to manage my phone call I pressed denied. Now the app does not work

D
Don 2022-08-01

Android Danale app crashes multiple times. Camera views are working while app is running.

T
Tina Decourcey 2022-07-30

Says it had a bug and keeps kicking me out and to update once danalefix the error. Not good enough

J
Jeff DeCaprio 2022-07-29

Hello, App simply stopped working yesterday, cannot view cameras at all?

M
Molly 2022-07-29

App won't open and just shuts down. I even tried on another device. Deleted and redownloaded and still nothing???

M
Michiel 2022-07-29

Launching Danale app, get Network error, please retry.

T
Tierney King 2022-07-29

Keeps kicking me out says it has a bug???

D
D Lebold 2022-07-28

Unable to download app

C
Charlie 2022-07-28

When I try to open the app it says it has a bug and to come back later. Cameras are working properly, just can't get app to open

E
Evelyn Sennett 2022-07-27

When I try to open the app it says it has a bug and to come back later. Cameras are working properly, just can't get app to open

P
Pasek Balázs 2022-07-24

Good afternoon. My problem is that I cannot see the camera images on the phone. Incorrect amounts were deducted from my account in 06-07 months. And the customer number is not good either. I have attached the certificates. Please solve the problem as soon as possible so that I can see the camera images.

P
Pasek Balázs 2022-07-24

Nem látom a kamera képeket telefonon. A elmúlt két hónapban a számlámról téves havidíj elvonások tőrténtek.

F
Flavius 2022-07-22

I can't login to app . when i scan QR code send me a text doesn't exist

S
Sandy Millington 2022-07-22

My danale keeps saying its offline, now it keeps telling me to add new device? When i try this it says 'network connected' but my phone cannot find the device ? But I also noticed before it started asking me for a new device, that it was miraculously set for China time, not UK time as it originally was?

K
KisP 2022-07-22

Danale Cloud Service not working. I use a NVR with 4 cams. My Danale App says "Device is offline" , but the NVR notifications and recordings are working. It's weird. I deleted from my account the NVR and I tried re-add the NVR but it is not add never again. I hope, they are working on the soluiton.

L
Leo Hollander 2022-07-22

My device is online butt on my app hey is saying offline and reconnect is not working reset modem did not work al so

L
Laura Millard 2022-06-14

It will not send a code to my phone to reset my password I forgot it

M
Marius Joldos 2022-06-13

App stops at 80-90% buffering and does not update video from cameras.

M
Malcolm Agdoma 2022-06-08

I am unable to download cloud footage directly to my phone storage. I have an area for local files but on recording the footage it doesn't save down

E
Emily Cartrette 2022-05-14

I can’t view any of my cameras from my phone.

D
Demetris 2022-05-06

screen loads to 96% and stops

A
Anthony J Maturin 2022-04-25

My app freezes up loading at about 80 to 90%

E
Emil Munteanu 2022-04-16

No conection to the internet... There were no device located on your network

Showing 1-53 of 53 reported issues:

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E-Mail: support@danale.com

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Developer: Danale Inc.




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    a user from Omaha, United States reported problems with Danale IoT : Photo/Video

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