Contact Black Rock Coffee Bar App Support
Company Name: Paytronix Systems Inc
About: The Black Rock Coffee Bar app is a convenient way to order ahead for pickup and
delivery all while earning bolts and rewards! You'll earn bolts towards free
drinks on all your purchases through the app.
Black Rock Rewards:
Free medium
drink* when you download the app and join Black Rock Rewards! Be sure to scan
every time you visit a location to earn bolts on all your favorite drinks and
food.
Black Rock Coffee Bar App Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Paytronix Systems Inc
Verified email ✔✔
E-Mail: hello@br.coffee
Website: 🌍 Visit Black Rock Coffee Bar Website
Privacy Policy: https://br.coffee/pages/privacy-policy
Developer: Paytronix Systems
3 Most reported problems 😔💔
Most useless app
by Rvp@123
Blackrock changed the app and its rewards system. I was hoping their new app would be better than an old useless app. They out did themselves, making new apps and websites even worse. Yes, there is something beyond useless.
Not sure why anyone would 5 star this app
by HVChristian
This is probably the biggest L of blackrock, no where close to being a net positive.
1st issue - it use to be 10 purchases(did not depend on what size you purchased) would get you any size drink free, that has changed and cost you double for “any size” drink via the app
2nd issue - your “bolts” expire after 180 days(before the app your drinks would never expire)
3rd issue - lots of cases free drinks do not transfer over to the app using your phone #
The app is more of a way for the company to squeeze every penny out of you to make sure you keep coming back.
I know people that have lost over 25+ drinks because of this switch, I’ve personally lost 3 that I yet been compensate for.
Why make your system so complicated to understand, ooooo my “bolts” are about to expire let me get my calculator out to figure out how many I need for a free drink🤓! Simple BR use 1-10 points.
I’ve spend well over $1000 on YOUR coffee and this is how you repay long term customers, by providing a half baked app that was created to scam us and increase your cash flow. Give me a break, I would much rather go to Country Coffee than support this hot trash.
I wonder if BR will respond to this, probably not…
Paying and Service
by Yeah.,?
You earn points much slower, ordering ahead of time does nothing because the baristas only make your drinks when you get there, and I can’t use the weekly discounts they offer so I have to order and pay anyways when I get there.
Please have some form or way to get a manager to permanently verify an account if their eligible or promo. Like student/staff discount.
Have a Problem with Black Rock Coffee Bar App? Report Issue
Why should I report an Issue with Black Rock Coffee Bar App?
- Pulling issues faced by users like you is a good way to draw attention of Black Rock Coffee Bar App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Black Rock Coffee Bar App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Black Rock Coffee Bar App.
