Spark Status

Last Updated on 2024-09-06 by Spark Partnership Limited

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Common Spark Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Spark app on iOS and Android devices. Solve all Spark app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Spark iPhone Issues and Solutions

Spark iOS app crashes, not working, errors
Spark iOS app network issues
Spark on iOS has black/white screen

Spark Android App Issues and Solutions

Spark has errors/crashing/not working
Spark server network connectivity issues
Spark has black screen

Spark iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Spark app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Spark app crashes or not working on Iphone (iOS):

Close and restart the Spark app on iPhone
Update Spark app to the Latest Version for iOS
Uninstall and reinstall Spark iPhone app
Update your iPhone to the latest iOS version

Fix Spark on iPhone unable to connect to server/internet connection issues::

To resolve Spark network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Spark black/white screen (blank screen) on iPhone:

Follow the Spark iOS app troubleshooting guide Here →

Spark Android App Issues and Solutions

Fix Spark not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Spark app issues:

Force Stop the Spark App
1. On android, goto "Settings" » click Spark app. » click "Force Stop".

Update Spark to the latest version on PlayStore

Clear Spark App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Spark app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Spark.

Fix Spark unable to contact server/ Spark internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Spark » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Spark » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Spark on android.

Solve Spark black/white screens issue on Android:

Follow the Spark android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Spark Partnership Limited, developers of Spark.

About this app

Whether you're looking for deep conversations or casual exchanges, this app has something for everyone. - Complete Privacy: You control how much or how little you want to share. this app's anonymous chat ensures that your identity remains hidden until you're ready to reveal more. - Diverse Community: this app’s platform hosts a diverse community of individuals looking for various types of connections, from friendship to romance. Looking for a way to connect with new people while keeping your identity private? this app is your go-to anonymous dating app that allows you to chat with strangers without revealing who you are. Our anonymous dating platform lets you explore potential connections without the need to reveal your identity until you feel ready. - Anonymous Profile Setup: Create a profile with your description. Our anonymous chat feature lets you explore connections while maintaining full privacy. - Chat with Strangers: Meet new and interesting people without any pressure. In the world of anonymous chat and dating, you control the narrative. Whether you're searching for flirting, new friends, or just casual chat, this app provides a secure and exciting platform where privacy meets opportunity. Anonymous Chat: With this app, you can dive into anonymous dating by engaging in conversations without disclosing any personal details. Every interaction is anonymous and secure. - Engage in Anonymous Chat: Once you find someone interesting, start a conversation. Talk about your interests, hobbies, and more—all without revealing who you are. - Chat with Strangers, Discover Connections: this app allows you to chat with strangers from around the world. Download this app now and start your adventure in anonymous dating. Connect, converse, and build meaningful relationships—all while staying anonymous. Find individuals who share your interests in a safe environment. - Secure and Private: this app is designed for those who value discretion. With this app, the possibilities are endless, and every chat is a new opportunity to connect. No need to share personal information—your privacy is our priority. We strive to maintain the confidentiality of your data and never share it with third parties. Browse and Connect: Explore profiles based on your preferences.