Protection 24 Status

Last Updated on 2024-10-12 by EPS

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⚠️ Most reported problems ⚠️

Not working

68.2%

31.8%

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Common Protection 24 Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Protection 24 network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Protection 24 App
1. On android, goto Settings » Protection 24 » click [Force Stop]

Clear Protection 24 App Cache and Data:
1. On android, goto Settings » Apps » Protection 24 » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Protection 24.

On android, goto Settings » Apps or Manage Apps tab.
Click Protection 24 » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Protection 24 » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Protection 24

E-Mail: protection24@eps.e-i.com

Website: 🌍 Visit Protection 24 Website

Privacy Policy: https://eclients.protection24.com/fr/informations-legales.html

Developer: EPS

Feb 13, 2025, 07:04 PM
a user from Mezel, France reported problems with Protection 24 : Login
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