Contact Sylvi Support
Company Name: Sylvi Ltd
About: You don’t need a teacher to learn a language. Just a penpal.
Sylvi Customer Service 💢
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Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Sylvi Website
Privacy Policy: https://sylvi.ai/privacy
Developer: Sylvi
3 Most reported problems 😔💔
Scammed out of $65 dollars
by @LinaF
I’m not the type to write scathing reviews and I was really excited about this app but I couldn’t be more frustrated at my experience. Not only are you essentially forced to subscribe once you open the app but after I signed up for a one week trial — and then deleted my account not because of the app but realizing I wouldn’t have time to use it fully, I was then charged for an annual subscription no longer having any access to the account I was now paying for. I would have been ok paying this amount if I could actually use the app, but this is not the case. I reached out to customer service with no reply. And the peppy “we’ll help you with anything” message of the app could not be more upsetting. As a broke college student who was only trying to improve my Spanish I could not be more angry. At the very least I would like access to the account I paid for, if not a full refund.
So good until..
by Itsrosehere
They started charging for everything!! There isn’t even a free option. I’m so disappointed. Like that other review said, it really was the only free app to help learning a language and I really enjoyed it. The quick help feature was nice when I was in pinches at my roofing job. The other conversing was quite repetitive. I had to ask to move onto something else cause we’d repeat lessons. Kinda meh. Really I just loved the quick help with Sylvi cause nobody can rely on google translate- but now I gotta pay for one feature that’s worth it?? No way. Ugh. Glad I’m not the only one who thinks this is disappointing. I’m deleting.
Deleting App
by Midnightclique
App was the only free source of learning spanish now its charging a subscription , It is not worth it. It literally free for the past 4 or more months and I assume it was since it was created. if you are paying the subscription the app and all its features were completely free before. It was so helpful and I was learning and now I have to pay for the subscription. Completely disappointed. Never change the reason you started something. Deleting app. hopefully you reverse this subscription. Such a great app ruined by a subscription feature. App Should return & remain free.
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