Verizon Home Reviews

Verizon Home Reviews

Published by on 2026-05-14

🏷️ About: Verizon Home is your all-in-one solution for managing and optimizing your home network. With a suite of powerful features and functionalities, you can take full control of your Verizon equipment and connected devices, ensuring a seamless and secure internet experience for your entire household.


       


Is Verizon Home Safe to Use?

We Investigate the app owner's website (Verizon.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
52.9%

😎 Positive experience
30.4%

🫥 Neutral
16.7%

~ from Justuseapp.com NLP analysis of 15,501 combined software reviews.

Is Verizon Home Safe?
Verizon Home appears generally safe, but use with caution.
36.5/100

  Safety Analysis »»

Is Verizon Home Legit?
Verizon Home appears legitimate, though exercise caution.
56.5/100



Read 19 Customer Service Reviews 😠💢

4.4 out of 5
Horrible app

VerizonHome is super non-friendly. Takes forever to accomplish anything, if ever. Already encountered a huge bill for disconnect because could not get on. Have gone to 2 of your stores that “figured it out” but not really. I hate that I am saddled with Verizon! Did not even get print out of anything I supposedly signed…how long do I need to endure this. I so prefer mint mobile. Finally received a bill yesterday! Does not reflect any price I was quoted! Wow. Such a horrible greedy lying company to us elderly people. I need to get on to start deleting services

Don’t waste your time

VerizonHome doesn’t work

Doesn’t work

Signed in on my Verizon phone on Verizon WiFi with Verizon router and it tells me I have no Verizon supported equipment. What? ☹️

Why

A very unnecessary change to add a separate app after the original plan combined the Verizon Wireless and Verizon FiOS apps
Just a few years ago. Verizon spending unnecessary money reversing what they did.

Don’t work

As typical Verizon fashion VerizonHome does not work… doesn’t even allow you to sign in. Tells you to contact customer service.

Useless - “Looks like something went wrong”

App is completely useless, immediately errors out when opening up with a page that says “looks like something went wrong”

Unable to login

As others have noted, the new app doesn’t accept login credentials.

There is strong demand for the new functionality so I truly hope Verizon rises to the occasion. This level of problems a month after release is what happens with a monopoly/duopoly.

Doesn’t work

Downloaded and no matter how many time I try, it tells me my router is offline… never mind that all of my devices are connected to it and working fine, so I know that’s not the case. And without it connecting to the router, it… does nothing.

Doesn’t Work

Would be great if I could make it past the login screen. “It looks like something went wrong. Please try again later.”

Doesn’t work

Just recently found VerizonHome, thought it would be nice to be able montitor my Verizon home internet from an app instead of the MyVerizon app. I can’t even get logged in, and the rare occurance I can get logged in, I’m plagued by a “Oops something went wrong” message. FIX THIS OR REMOVE IT

Verizon home internet app

I received the email this morning and thought “Great” due to my Verizon internet had be just plain crappy the past 3 days! Anyway I loaded it right away, approximately 10:30 am it is now 1:48 am and it is still doing the circle of death! Starting to think I should just delete it!! Renee

This app does not work

I can’t even log into VerizonHome. Once I enter my credentials it sends me a code via text after I enter the code VerizonHome just becomes unresponsive.

Does not work

VerizonHome does not work for me. I just added the home internet to my plan. Have been unsuccessful in creating an account. It keeps telling me “something went wrong” no kidding.

App Doesn’t Work

Tried several times but like other folks posted, VerizonHome doesn’t ever connect to anything after the PIN; either not responsive or returns an error message (Try Again Later).

Login has never worked

I have been unable to login to VerizonHome for months now. It takes you in endless loops of resetting credentials, providing one time passcodes…only to end in generic system errors and never signing you in.

Lost a potential customer because of your app

Was going to switch from xfinity to verizon because I thought it would be easier to manage/access and I can’t even get past the login page. Looks like I’m sticking with xfinity

Sign in doesn’t work

My existing My Verizon credentials failed. Get account locked message. They work fine on all other Verizon apps and websites. Support was useless. They wanted me to change password. I’ll wait until they fix their single sign on.

This app doesn’t work - But it does NOW

After a week of my initial review of VerizonHome, the support team has resolved the issue and now I can manage my next via VerizonHome . I appreciate them for working on this and more importantly fixing the issue.

Awesome!

I’m glad they finally released an app for Verizon home internet!!!



Is Verizon Home Safe? 🙏

Verizon Home appears generally safe, but use with caution. JustUseApp Safety Score for Verizon Home is 36.5/100.
This assessment is based on our NLP analysis of 15,501 user reviews. Combined with the app store average rating of 4.4/5.

Safety Analysis

50% of users say app is risky 🚨
50%

45.7% of users say app is safe 👍
45.7%

4.3% of users have some concerns ⚠️
4.3%


Is Verizon Home Legit? 💯

Verizon Home appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Verizon Home is 56.5/100 .
This conclusion is based on analysis of 15,501 user reviews.

🔏 Privacy & Data Safety

Verizon Home collected the following data from you:

  • Data Linked to You:
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  • Data Not Linked to You:
    • Usage Data



How was your experience with Verizon Home? Post a Review




Features

With a suite of powerful features and functionalities, you can take full control of your Verizon equipment and connected devices, ensuring a seamless and secure internet experience for your entire household.

Verizon Home is designed to give you complete control over your home network, making it easy to manage, troubleshoot, and optimize your internet experience.

- SSID & Password: View and change your network name (SSID), password, and encryption type.

- View Equipment Details: Access information about your Verizon routers and extenders.

- Router Management: Restart your router, adjust LED brightness, use WPS for easy device setup, and save/restore settings or factory reset to default.

  Contact Support
Developer:
Verizon Wireless


Website: