iRobot Home Reviews

iRobot Home Reviews

Published by on 2024-10-23

🏷️ About: The iRobot Home App is a cleaning app that allows users to control their cleaning experience. It offers enhanced maps, personalized cleaning recommendations, custom routines, smart home integrations, and automatic software updates.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
64.2%

😎👌🔥 Positive experience
21.8%

🙄💅🫥 Neutral
14.0%

~ from Justuseapp.com NLP analysis of 120,708 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

• Makes life easier by eliminating the need to vacuum every other day

• Smart mapping feature allows for efficient cleaning

• Emptying base makes it easier to empty the dirt bin

• Tank-like design prevents it from running into things

• Prep area before leaving the house and it will go around and around

• App attempts to save after every divider edit



Read 31 Customer Service Reviews 👿🤬😡😠💢😤

4.6 out of 5

Map editing locks ip and won’t always save

2022-05-25

I have had the the Roomba s9+ and the Braava M6 for about a month now. After a month and several attempts, I think I finally got eack of them to map about 90% of the house. So far the units do not share the same map that I can figure out. Sharing maps would be helpful as the vacuum covers the house way faster and easier than the Braava M6.

When editing the map iRobotHome attempts to save after every divider edit. Each save takes 45 seconds to a minute and often times out without saving. Adding exclusion zones is nearly impossible as the system times out after each attempt to save the zone. Much improvement is needed.

On the devices themselves. I like that the s9 empties itself. The negative is that it cannot seem to crawl onto area rugs or mats to clean them-instead it just pushes them and many times just gets stuck. I used to have a Neato Botvac. It had no trouble climbing onto area rugs, bath mats or kitchen mats, but it did not empty itself. All in all I think the Neato cleaned better, but often needed it’s filter cleaned and dumped—thus the reason we changed to Roomba. Still not sure if it was the right choice. On the Braava M6-when you get it to wet mop it does a good job. It has a hard time climbing off of its base to get started. The wheels just spin on the plastic sometimes and I have to help it off to start.

Very unimpressed

2022-06-26

Okay. So I got a new roomba 800 yesterday because I’m lazy and I hate vacuuming. And the box said that it could connect to an app on WiFi? So I’m like “yes. The epitome of laziness. I don’t have to bend down to press the clean button. I just have to click a button on my phone” so I downloaded iRobotHome . And started it up. It’s like “okay. Find a place for roomba with a strong WiFi connection and a clean area” so I did just that. Then it asked me to name my roomba. I named it stabby. And then it asked me to press the home and the button with a plus sign with a circle on it at the same time for two seconds and I’ll hear a noise. I pressed the buttons. No noise but it did turn on so I continued forward. It told me to look for a roomba/iRobot thing in the WiFi settings on my phone. So I did. But nothing showed up. So I tried pressing the buttons again for two seconds. Nothing. I tried for ten minutes. Still nothing. I moved right next to the router. And tried for another 20. Nothing. So I said “you know what. It’s midnight. I’m tired. Let’s do this in the morning.” So I did. When I pulled up iRobotHome , it told me that iRobotHome was down and to try again later. I did. And I didn’t get any farther than I did yesterday. So I put my roomba on a test run. Lil stabby works like a charm. iRobotHome is a dud. Save yourself a few wasted hours and don’t download it.

Series S9 Robot has series mapping / nav issues (do not buy)

2022-07-27

We have had an Series S9 Robot for about a month and it has not completed a room let along an entire floor my house. We have gone through 4 factor resets and replaced the robot each with the same results. The robot is unable to clean a specific room let alone the entire house. We have completed a mapping run that takes 10+ hours and got a good map 3 of the 4 times. After the first vacuming event the map is updated to not reprsent our house. The robot goes to the wrong side of the house when sent to a specific room. Can’t find its way back to the base station and regularly dies vacuming the wrong area of the house. It also has spend 10 hours vacumming one room with completing. (It cover the room in a hour and then spend the rest of the time spinning in circles and banging into the same walls over and over again). The next run it goes lost and has naviation errors. I have spent more time with support than I can count. At this point they should be paying me to perform testing for them. Do not buy an S series robot. I keep hoping they will figure out a way to fix it or update the software, but support has had zero success. Currently waiting for a supervisor to follow up before I request a refund and return the unit. Hopefully somone beside tier one support wil read this note and follow up.

Lacking basic smarts

2022-08-28

These are problems from using the recent UI refresh:

Doesn't show whether the battery is charging. • Has a "Send home" button even when the vacuum is already on the charger. • Says that you should check your email because the security policy is going to change. But it doesn't actually show you the email to check. Instead, it tells you how to go look on the website, even though you're signed in on iRobotHome . Waste of time! • Dirt events header text is clipped on history detail screen. From an earlier review: • Can’t tell a stick Roomba to make a sound so I can find it. • Often shows out of date information. For example, shows times that were no longer relevant hours ago. Should use Background App Refresh so that up-to-date data is displayed as soon as iRobotHome is opened. • UI is unintuitive. It says "Cleaning in progress" yet underneath shows a giant "CLEAN" button. • Can't access device history or settings when charging during a job. • When renaming the Roobma, the cursor jumps to the end of line if you press space. The cross-platform UI controls in general lack the polish of the native iOS controls. • Elapsed time had no breakdown of cleaning, charging, and waiting for operator. • Can’t clear tip read indication when in weak cell area. • WiFi setup worked on the second try. • The general aesthetic of iRobotHome is nice.

Good but there is a BUG

2022-09-29

I have owned several roombas over the years. I recently purchased a 675 during Black Friday. This was the first roomba I owned that could connect to WiFi and be controlled by iRobotHome. Recently, I noticed that the battery indicator about the “Clean” button within iRobotHome showed the battery level a little less than 50%. Initially, I thought that maybe this roomba may just need a long time to charge, and the bar wouldn’t move until the roomba was on its charger for a while. After a night of charging (and it said it was charging), the battery level indicator within iRobotHome was at the same level. I thought maybe the roombas battery was defective, but I ran it for a full job (around and hour and 45 minutes) with no issues. So after that, I believe that there is a bug in iRobotHome which doesn’t show the true battery level of the robot. I really enjoy the roomba app and the bot itself, but hope this can be fixed. I typically decide how frequently to use the roomba based on battery life, and my new 675 doesn’t have a flashing battery light when sitting on the charger like some of the older models I have owned. iRobot, please fix this issue. Other than this, the product is great.

Unique good and the ugly

2022-10-30

When this goes right it’s phenomenal when it goes wrong and knocks your floor lamp over because it repeatedly bangs into it and finally it relents and falls on the ground shattering into pieces now you’ve got glass all over the floor and a project that’s going to take you hours to clean.
When it gets stuck under your couch repeatedly every day maybe twice a day it gets wedged under your chair or sofa where it stays beating the wood up until it wedges it self under the base. Then on other days somehow it is able to go over the 2-3 inch wood threshold and make its way into your kitchen where it’s never gone before but today it’s going there because it’s decided to knock over the cat water. It has good day it has bad days it’s definitely a help but when it goes rogue Boy does it go roque!
I don’t really recommend you running it unless somebody is home if somebody’s not home and It decides to fight to the death to get into the room that it never has ever been able to get to you might come home to a real bloody mess.
We bought the top of the line four years ago now they have a new model it would be nice if I could go back and do a software update on the old model that cost a $1000 years ago because I’m not so ready to replace it !
I’m sure a lot of people aren’t ready to replace so fast…

Wish the care & maintenance was better integrated

2022-12-01

Love that I can use iRobotHome to adjust maps and cleaning areas and start/stop my roomba. But as someone who’s terrible about maintenance, I wish iRobotHome did more to remind me of those things. There’s a notification center in iRobotHome , and for as long as I’ve used iRobotHome there’s never beenANYTHING in there. But today I was just randomly looking through the help section and come across something labeled “care and maintenance” and opening it I find there are all these tasks which are apparently overdue. Why would that be in the Notification Center? What’s t Notification Center for if not that kind of stiff? Instead I guess I have to regularly go to the help section, then go to the “care and main.” section, THEN see what tasks are needed or coming up. And seemingly no notification for filter needing to be replaced. And I know I know, I could just task myself with those duties and not depend on iRobotHome . I just don’t understand WHY iRobotHome wouldn’t notify me about those things. It’s clearly tracking the robots use, as well as some cleaning needs, so why not just throw in reminders instead of making me dig around iRobotHome to find them (or in the case of filters not have them at all)? I’m spoiled by technology, so come on roomba, spoil me a little more with some reminders!

Automatic Cleaning

2023-01-01

I can’t give 5 stars because it’s not perfect. It can never find its way back from one of the rooms in my home, and sometimes it can’t figure out how to get there either. However, this is a night and day improvement over the traditional method of vacuuming. Telling Alexa to clean the mess by the coach and then watching it happen is like something out of the Jetsons and far more likely to happen then the alternative; me getting off the couch, walking downstairs to the utility closet, carrying the vacuum upstairs, finding the closest outlet, cleaning the mess, emptying the bin, and finally returning the vacuum to the closet. In other words I can 100% overlook the occasional error or issue where I might have to “rescue” Roomba and bring it back to its home, in exchange for more frequent cleaning that is actually kind of fun to watch. Even moving it downstairs once a week to get the bedrooms seems really easy (and for some reason even though it’s larger and there are more rooms downstairs it never gets stuck). It could be proximity to the router. It seems to know pretty quickly that you have moved the home base though and it keeps track on the correct map.

Great product

2023-02-02

It’s a must have for pet owners
The j7 plus and the brava jet m6 has been saving my life I have 2 Siberian husky’s that shad everywhere every day and as me and my wife are cleaning freaks I don’t know how we could continue to handle the Huskys with the j7 and the m6 it’s does a very good job I’m impressed on how much it clean the I think still room for improvement especially in the m6 because has been around 3 years that come out and that transition thing if you have wood flooring with transition like a T mold the mop won’t go over it and if it does probably is going to get stuck my house the main area is tile but the bedrooms are wood flooring and I can’t map the entire house because of this with the m6 but if you have a floor without transition it’s great I recommend but if you have a lot transition in your house unless it’s e very low profile transition don’t buy the m6 because you will regret but the j7 it’s a piece of cake goes everywhere it map my entire house and does an amazing job for hard floors for carpet I’m not sure because my house I only have hard floor there is a fewer rugs here and there and the low profile rugs does an amazing job if you have the very thick rug is not going to work on that I know because a had the thick one on my living room and I had to get rid of it but for mostly i think it’s a must have

Not bad but needs update badly

2023-03-06

I can only justify 4 stars for iRobotHome...to begin with,there is a definite problem with part of the WiFi connection...I have an IPhone XS Max running iOS 12..I also have the newest Roomba I7 +... this is a very expensive unit and one should expect a flawless app to go with it!
The unit will connect with your home network and will function as it’s supposed to...but when you use the “locate” function says “this function does not work unless your Roomba is on the same network “..I have tried deleting the unit from my network and re-installing it but always with the same result!
Also... the next problem is with the mapping function...it takes at least 2 full training runs to map my apartment and then I can name the rooms etc.. I can tell it to clean one room and it will work once! Then all I get from that point on is the maps will reappear in a grayed out form and you will not be able to select any room at all for the unit to clean...you can edit,rename, and save a new configuration but you still can’t tell it to clean any of the rooms!
This all tells me that iRobotHome is flawed! I’ve also read many of these reviews and others have the same problem as me! Again...when one pays this much for a Roomba one would expect these problems would be solved! Please update iRobotHome to work on all smartphones!

Better than years ago but tweaks needed.

2023-04-04

This i6 is worlds away from the one I had 10 years ago. After two mapping runs I am seriously impressed on the precision this unit can be programmed for on the smart map. That said, I was surprise/irritated that even with the advanced mapping, that it still requires light to complete a cleaning cycle, or it errors out. Obviously, the most convenient time to clean my common areas is overnight and leaving my house lit up for this is undesirable. Also, given the detail of the smart map, being able to see the actual location of the robot on that smart map in real time seems a worthy integration. If I am running a cleaning cycle from away from my home or even in the other room, it’d be nice to see where it is in the cycle. Having the green “done” area populate on the smart map as the unit covers that ground would be a great feature that relays quality info. Also, being able to manually steer the robot with an integrated in-app directional pad, even if only on local wifi control, is something even lower brands already offer. Directing it to a new room to learn, or driving it to my seat on the couch for some maintenance, etc... this in-app feature is a must. Forward, left, right, backwards... easy peasy. I’m impressed but for the cost... some additional programming would take this thing to that next level.

Makes dog ownership much cleaner

2023-05-06

I love dogs, but the amount of stuff they bring in from the yard is horrifying! Grass, twigs, leaves, bugs and dirt seem to be magically transported from the yard to the house on a constant basis. I used to vacuum every other day and couldn’t keep up. But now that we have Rosie, that problem is under control. She industriously vacuums night and day to keep the house clean. It really is a profound difference in cleanliness. It’s not perfect, but it is a major leap forward. Complaints are minor: the map she created of our house looks like it was done by a drunken blind man. Setting exclusion zones works, but is not very accurate. She sometimes gets lost, crashes and burns when trying to dock, or closes a door behind her and gets locked in a room. And she is noisy. But overall, she makes life around here easier, so she is a welcome addition. With regard specifically to iRobotHome , it works well and communicates consistently. I would like more control over the map, such as editing it to correct errors. And the different cleaning zones should have a “clean now” button so you can run them as needed. Why set up multiple favorites to duplicate all those areas when a simple button push could do it instead?

Where are the diagnostic errors in the app?

2023-06-06

Took one star off because although I get the error notifications on my phone (push notifications) I would expect to go into iRobotHome and be able to retrieve the error that way and get more information. Although the actual robot is with my elderly mom, I have iRobotHome so I can start it when I know she’s not home. It also allows me to get notified when there’s an error so I can fix it when I visit (for example the roller got tangled with something). But since I might not address the error right away (I don’t live with her) I ignore the notification that comes up. Few days later when I’m at her house, I expect to go into the history of iRobotHome and find the error and troubleshooting information but I can’t find it anywhere. I actually just wanted to report this or talk to someone in app support but all the support contacts lead to the roomba device support not iRobotHome support. Just seems like something that I’m missing. iRobotHome obviously has the information, I can see it in the push notifications. Why is it not available in iRobotHome under history or some other logical area?

Remarkable machine, great customer service

2023-07-08

This is a technological marvel that actually makes life easier. We have 2 dogs and a 2500 sq. ft. house. Without Roomba, I would need to vacuum every other day. When the i7 is working, it does a great job of vacuuming between the monthly housekeeping services. It heads out each morning on the schedule I have set, recharges and empties the bin as needed until the job is done. If during the week I notice an area that is particularly dirty, I pull out my phone and tell it to clean that area…. much easier than pulling out the vacuum cleaner. It is amazingly good at mapping the rooms, maneuvering, and getting itself unstuck from tight spaces, cords, and obstacles.

In the 3 years I’ve had this model, it has quit functioning properly twice. However, iRobot customer service is easy to access by phone, and the service reps are outstanding. They guide you through diagnostics and fixes. When once this didn’t solve the problem, they sent me a shipping carton to send the robot in for service, eventually replacing the robot.

So, I’m giving the robot 5 stars for its incredible usefulness when it’s working, deduct 2 stars for the times when it has quit functioning properly, and add back 2 stars for the outstanding customer service.

Great App & Robo-vac System

2023-08-08

Very impressed so far with this vacuuming system and app. Running the j7 currently and have a backup i3 for my second level. Have it all hooked up via Alexa too which is nice and one of the more detailed “skills” I have ever used. Seems like iRobot continues to add features and improve upon their software pretty regularly. Be patient as your Roomba learns your house, it will truly get “smarter” as it covers more ground and gets in the swing of things: Becoming more practical than it is just out of the box. I ended up buying my in-laws a 600 series as well for Xmas since I was so impressed.

I have disabilities and this saves me a lot of physical pain from using a manual vac. I will say though, If you plan on buying something more than the 600 series, skip i3 and go to j7. The 600 is great for feeling around your smaller apartment or home, but the mapping in the j7 is a game changer if you got the coin to upgrade- little benefit of going ‘’middle of the road” model I’ve found. Overall though, I’ve been very impressed with all iRobot hardware & software I’ve tried, especially my j7!

pretty awesome

2023-09-09

we have had a few robot vacuums. we had the roomba and it did pretty good but pet hair from our two dogs would keep causing it to error and we would have to untangle the hair from the brushes/rollers ever few minutes so it would resume.
we moved to a shark (since the reviews were so high and it was cheaper) and its been the worse robot vacuum ever. the schedule would say vacuum every day at 9am and it would never work. it got caught on the simplest of things. called support which was very friendly but a waste of time as they walk u through resetting back to factory and starting over (which didn't fix it) so we gave it away.
this iRobot works awesome with the dog hair. does an excellent job of getting in corners. it only cleans our hardwood floors. ONLY complaint is battery only lasts (on avg) 40min. and not a fan of having to replace the vacuum base bags because they are not cheap but again, not perfect as it does get hung on a few things but it at least tries to untangle itself. i would recommend to any of my friends or family.

Roomba - the vacuum cleaner

2023-10-11

We don’t have to vacuum manually at all since Roomba has been deployed. We are very happy with it’s performance. Apart from a few times getting stuck with wires or other objects we do not have to clean it out very often. I still suggest users to keep inspecting it and clean out once in a while to keep it performing at its best all the time. Noise level is tolerable but it’s up to us to manage when and how frequently it should clean so that it does not interfere while we are at home. Auto detect feature also available so that when you enter home it would stop vacuuming, although I haven’t used the feature yet. It would be nice to have at least a notification when the bin is full at the base station. It has been running for almost 10 months now. I hope it continues to work without breaking any parts for at least 5 years. Then it will be worth the money spent. We sure love a good reliable product that works with minimal maintenance for at least 5 years. Thanks To the great Innovators and Engineers who are working behind this great product. Salute!

Roomba + Braava M6

2023-11-11

We have an older roomba and the new M6. The roomba is a tank. It will do its best not to run into things but it really only works against walls. With that being said, I love our roomba. It is a necessity. When we leave the house, we prep the area and it goes around and around. People have said “well why have a robot if you have to still do prep work”. Well, it gets into the knocks and crannies that you do not typically get with a vacuum. When I start vacuuming, I try to finish vacuuming asap which leads to missed areas. The roomba doesn’t care. It’ll do the job. I will say, it is SO worth to get a roomba that has mapping. If this review has one thing you take away, get the mapping software equipped ones. It makes things just easier. My M6 has it and I absolute love it. It knows where to go and I can tell it to go mop where I need it to.

With that said, iRobot needs to improve the user’s mapping experience. It’s difficult to draw a line in a room. Like I can’t split a room without it going from one end of the map to the other and sometimes that messed with how I design my map. It needs better functionality.

10/10 buy the robots, and buy the mapping ones.

Absolutely love this robot

2023-12-13

My wife and I are hardly home and vacuuming is the last thing we have in our minds when we get home! We have a cat and she makes quite a mess from her litter box and tends to shed quite a bit of fur. After watching numerous reviews about the roomba I decided to pull the plug and buy one. I went with the i7+ for a few reasons. I wanted the the emptying base. And I also wanted the smart mapping. It has mapped my entire apartment minus the bathroom which we are still working on it to recognize the bathroom. We’ve already set areas for it to clean. I picks up all of my cats fur off the floor. And it has cleaned all around the litter box! It’s not meant to replace your normal vacuum but to lessen the amount of times you do vacuum. I don’t have a set schedule for it due to having pets so in the event my cat misses the litter box I don’t have the roomba going and dragging it around the house. Over the winter it picked up any road salt that our shoes brought into the house! All in all, it was worth the money! I do wish we could have a little fun with it. Maybe have iRobotHome have a “game” mode where you can control it like a remote controlled car and drive it around the house while it cleans? That would actually be pretty cool to do!

Very good app, great product

2024-01-13

Setup of the Roomba was super easy with iRobotHome . For non-tech types they might want a little more in the way of help screens - and perhaps gentle walk throughs for the first few weeks of using it. Just know it works and doesn’t need much help from you once rooms are set up - minus occasional tweaks you may want to add.

Roomba doesn’t always do exactly what it’s supposed to do. I’m assuming the problem is something between the AI of it and iRobotHome . But who cares? It works great, even with the occasional hiccup. It’s easy to send feedback through iRobotHome for any problems you encounter. Our 20-plus year old Hoover’s handle literally snapped in half last year. As much as I love tech stuff I thought a Roomba wouldn’t work well, especially with our two short hair but high shed dogs. I was wrong. Our house is cleaner than ever, the dogs are fine with it after some quick training (had a pocket full of treats when Roomba did its setup run - whenever the dogs got agitated about it I’d stand astride Roomba, call them to me and hand them a treat - worked like a charm). Buy a Roomba, slap 2 googly eyes on it, help it through the setup, and you’ll be set.

APP is not working

2024-11-17

I’ve tried multiple times now, with no success. I followed instructions of Roomba 960. Just received the Roomba today and at first I tried it in our living room and it wouldn’t connect to the Roomba-XXXXX in WiFi. In fact, couldn’t find such a thing. Then, I moved it closer to our wireless router in our bedroom. No joy. Looked online for assistance/tips. The website said to turn off phone (I have an iPhone 8), turn on, put in airplane mode, turn off airplane mode, try iRobotHome again. I’ve repeated these steps over and over. I’m using my 2.4 WiFi connection, and have no problem connecting to my WiFi, but beyond that, it is not working. I’m pretty disappointed.

I also made sure the Roomba was docked (like in instructions), and I pressed the physical “Clean” button once to wake it, pressed the “spot” and the “home” button simultaneously for two seconds to hear the sound before trying to find the Roomba-XXXXX in WiFi settings. That didn’t work. Hope this can be fixed.

That all being said, the Roomba itself is amazing! It really cleans well and is very intelligent. Love to watch it do its thing. I just wish I could use iRobotHome for it to input my preferences and have it on a schedule.

App is ehh, low iOS compatibility

2024-11-17

I love my roomba for sure, my floors are always spotless, the dust level in my carpet has greatly diminished, my family and I can breath again but, I have some issues with iRobotHome . First off, why can’t I have roomba go home from iRobotHome ? I feel that’s one needed piece of iRobotHome for sure, sometimes I just need to hit the clean or home button to get it moving again because it was “stuck”. Having the access to the home button remotely when it’s stuck under my bed or something would be so much easier than crawling under there to hit the home or clean button. My second and biggest issue, there’s no HomeKit compatibility, or much iOS compatibility at all, come on guys! You have an iOS based app, so why not give it the compatibility to work with an iOS based smarthome? I have scenes and automations set up that would be perfect with my roomba cleaning up before I get home, or even having the ability to add a widget, but instead I have to deal with iRobotHome . First world problems I know, but we’re dealing with a smart vacuum which is heard toward convenience, so why not continue that convenience for iOS based users?

Good but could be great!

2024-11-17

I love almost everything about this little robot Vac, app works well, cleans well, charge is good, reliable... BUT 2 things keep it from being great. #1~ won’t clean my dark colored carpets because it thinks on a cliff due to its visual sensors getting confused, (but what clean modern person that would have a robot for a vacuum would have dark colored rugs... ahem well everyone I know... Big Issue). #2~ does not clean an entire chunk of my house except every once in a while when “it feels like it” whith no discernible reason as to why, and with this high tech app that even lets me monitor the strength of my WiFi in every room, I can’t tell the robot to clean in areas that it is consistently missing. This one is a Big miss. The product is overall good but these two problems have me witching for a much improved software update so I can tell this thing where I want it to prioritize for cleaning or I will be looking for another robot vac soon.

Needs lots of work

2024-11-17

Update
With c/s we managed to work out the bugs I had, I do enjoy roomba but having a app why can’t we have roomba assigned room names so that we can tell roomba what rooms to clean or not to clean? I do love my roomba, it has helped me with my bad back. The only problem I have left is when roomba gets stuck and I just move it a bit and press clean one time it starts cleaning all over again.

Old review......
iRobotHome does not listen to the settings or roomba is not listening, every setting automatic, 2 pass or 1 pass all run 3-4 or 5 times. Also can not email through iRobotHome because none of the drop down menus work. My roomba is the 980 model. iRobotHome should not be using customers to solve their bugs, I'm so disappointed in iRobotHome and causing me to be frustrated with roomba, it is driving me crazy cleaning a little bit in every room back and forth for 10 hours with monies I paid is ridiculous.

Love the robot! App needs some work.

2024-11-17

I absolutely love how well our Roomba 980 cleans. iRobotHome setup was not bad . . . Took a few tries to get the wifi portion working. iRobotHome would hang when I entered the password for our wireless network and then time out. After several tries I selected our home's guest network which has no password. Connection went fine from there. After that I went back into the settings and switched the network to our secured one. Worked fine. Why that part of setup was difficult I don't know but I can see where people would get really frustrated with it.
After all that everything was working fine. For a while.
Now iRobotHome no longer generates a map of where our vacuum has been. I REALLY liked that feature! Please fix it!
Otherwise, things are going well. So one star removed for some flaws in iRobotHome .

iRobot Home App

2024-11-17

Great app & I appreciate all of the features it provides for my Roomba 890 vacuum which I received as a Christmas gift (I’ve been using the vacuum & iRobot app for about a month now). First the 890 vacuum itself is great & actually cleans much better than my upright 12 amp Bissell PowerForce vacuum. My only complaint with iRobotHome at this point is that the recent update (version 3.3.0.) seems to have removed the battery percentage indicator which used to show the Roomba device’s battery status in a percentage format as opposed to having to rely on a small battery bar graph.

Also something that I’ve thought could be improved upon since starting use of iRobotHome is within the “history” section under “status” it only shows either “completed” or “cancelled”. I’m just saying it would be nice to know as to why the job was cancelled (eg: battery needs charged; user manually cancelled; bin is full; etc).

Everything else is great though…being able to start the device, adjust the schedule, &/or turn the day’s schedule on/off while not being home is awesome.

Last little suggestion is that it would be nice if one could schedule multiple times to clean within one day. This would make it possible to schedule a job, allow the device to charge after the job is complete, then resume or start a new job after charging for “X” amount of time.

In the end though, if you have a WiFi enabled iRobot device, iRobotHome is a must have. The pros heavily out-way the cons here.

Wise investment to buy back your time...

2024-11-17

We have slate flooring that is uneven and it cleans it especially well. With two dogs and two cats it makes life so much easier. The fur is picked up every day leaving my bare feet feeling good. It takes some adjusting, in that you need to make paths for it. We are very tidy, but I move the dog beds and trash cans and anything out of the way when I’d like it to clean behind them. Obviously there are small spots it can’t reach, like behind the doors when it’s doing the whole house, but you can easily fix that by either manually hitting those spots, or closing the door and having it do a room at time. The bin needed emptying quite often during the first few cleanings, but after the second day it was not as bad. Now we can do a couple cleanings before emptying it. It bought us back some time and we really enjoy it. My dogs are substantially more comfortable around it than a regular vacuum and that says something.

Best investment ever

2024-11-17

I bought my IRobot 980 Dec 2015. I used my cats as an excuse to spend so much money on a vacuum cleaner. But since I have it, I can not live without. Oscar (my robot) runs while I am at work. This means that I come home every day to a house without cat hair flying around. Because it runs every day, dust does not even collect in high amounts in areas where Oscar can not get to as under the couch. I have to mention that he tends to get stuck after several weeks. Usually it helps to reset the robot. It would be nice if patches would be sent to fix some of the programming issues.
To give a comparison: a vacuum robot is like a dishwasher. Nobody needs a dishwasher and probably does a better job cleaning dishes by hand than the machine. But who wants to live without a dishwasher? Same here. I got so used to the robot, I don‘t want to live without.

2nd time trying Roomba

2024-11-17

I bought a Roomba a few years ago when they first came out. I took it back. I thought it was more of a slightly interesting toy than a true cleaning device. Only did mediocre work and kept getting stuck.

A friend recently bought the 900 series and raved about it. Skeptically I decided you try Roomba again. I LOVE it ! I have 2 dogs and a cat. The pet hair was a constant battle. Not any more. Roomba does a great job. The cleaning roller handles the hair without getting all snarled up. The little side brush does a great job of cleaning corners and removing pet pair from the moldings along the floor. Something I was never able to do with my regular vacuum. My home now looks great. I have Roomba clean my house about every other day. Unbelievably easy and looks great. Very happy I decided to try Roomba again

Best investment in years

2024-11-17

My whole family from the yorkie to my elder years dad all have allergies and hate vacuuming as it kicks up all the things that make us wheezing and sneeze. With this roomba (we’ve named consuela after the family guy maid we love) we’re all feeling better and less allergies means less head colds and one less headache from cleaning inch by inch everyday under furniture my husband had to move but not now. We have the 960 and does as well as my pet hair dyson at the every day minor jobs leaving only the big messes to deal with. Anyone with allergies and pets should have one of these for sure. So if you’re on the fence and thinking you might need a perfect helper that just needs a swipe of the finger to do the job anytime of day you’ve found your perfect match. Our wood floors and rugs look like I have been cleaning them on my hands and knees so nicely even my mom in law complimented them during the holidays too. So buy this beautiful invention and make an investment in your family using your time to do the rest of the time or give yourself a little break;)

Amazing Smart Home App

2024-11-17

This is one of the best products and accompanying apps I’ve used in a long time; and most importantly, my life and time are enhanced by this little Roomba.

We are still deciding a name for our Roomba, but we love that we can creatively command our Roomba with her unique name with our Alexa.

Contrary to some of the other reviews we read for iRobotHome, we found iRobotHome is actually very user friendly. Connecting our Roomba to the Internet was straightforward; the graphics are very cute and the professional videos explain all the steps. It’s really one of the best end user training processes in an app I’ve seen. And if we had issues, their help section is pretty detailed (not that we’ve had issue). We were also able to link multiple user accounts to the same Roomba. So my girlfriend and I can both interact with the Roomba and not share a password.

Some of the cool features we already enjoy is the maps we see after every completed clean (we have a Roomba 960), the real-time updates in what our Roomba is doing as it is doing it, the customization of a schedule for every day of the week, and the ease of using iRobotHome for what it is meant to do - get the Roomba to start and stop cleaning.

As a tech person, what I find rewarding is that it performs firmware version updates over WiFi to the Roomba itself. So the actual robot software, and not just iRobotHome , are improving over time

Great job iRobot! We are very happy with your product.



Is iRobot Home Safe? 🤗🙏


Yes. iRobot Home is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 120,708 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for iRobot Home Is 25.3/100.


Is iRobot Home Legit? 💯


Yes. iRobot Home is legit, but not 100% legit to us. This conclusion was arrived at by running over 120,708 iRobot Home User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for iRobot Home Is 41.6/100..


Is iRobot Home not working? 🚨


iRobot Home works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Pricing Plans 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Duration Amount (USD)
Billed Once $9.99


How was your experience with iRobot Home? Post a Review




Features

- Customizable maps of your home that enable your robots to clean by room, object, or area while staying away from Keep Out Zones

- Personalized cleaning recommendations based on what’s happening in your home

- Smart home integration that allows you to tell your robots to clean while you’re away

- Automations that connect to your smart devices and personalize your cleaning experience by scheduling your robot to clean when you leave the house

- Voice control compatibility with Google Assistant and Alexa enabled devices

- Automatic software updates to keep your robot up to date

- Wi-Fi® connected Roomba® 900, 600, 800 and e Series vacuuming robot models only support Wi-Fi® networks with 2.4GHz band

- Roomba® i Series robots support both Wi-Fi® networks with 2.4GHz and 5GHz band

- Braava jet™ 240 mopping robot uses Bluetooth Low Energy (also known as BLE or Bluetooth Smart) built in to most common mobile devices.

  Customer Service/Support
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iRobot Corporation

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