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  2024-03-12

ASHEWELL Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.








2 Most reported problems 😔💔

4.4 out of 5

Ashwell is awesome but the app is so so

2025-03-03

by Hamer215

Ashwell is by far the best medical practice I’ve ever been too. The app is so so. Mostly based on the communication page. The call or text numbers are only available to call from the app ( if there is a way to text I can’t figure it out, which is functionally the same as not being able to text) and none of the emails work. Just keep getting messages saying to set up email, but nothing on what that means, and I have never seen that in another app. I just click the email address and my email app opens. What makes it worse is that you cannot even cut and paste the emails from the app in to an open email so there is essentially no email functionality. I haven’t tried refills yet, but at least the page looks like it works like it should when I put in everything just didn’t hit submit because didn’t need it yet, same for sick visit. But all I wanted to do was email my doc about some test results, and couldn’t. So not too happy but at least somethings seem to work.

Excellent Medical Team

2025-03-04

by KodiakKatie

My family and I have been patients here for years. Excellent medical team…super smart, and always put patients first. Skilled and personable. Beautiful humans. Highly recommend.




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Why should I report an Issue with ASHEWELL?

  1. Pulling issues faced by users like you is a good way to draw attention of ASHEWELL to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a ASHEWELL customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ASHEWELL.


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