🏷️ About: Experience enhanced hearing with Nuance Audio Glasses, the stylish eyewear with integrated hearing assistance for mild to moderate hearing loss. The Nuance Audio app is your control center, enabling seamless management of your hearing glasses directly from your smartphone.
We Investigate the app owner's website (Nuanceaudio.com), verify their legitimacy, and uncover hidden scams and complaints.
You must download and use NuanceAudio in order to benefit from using the company’s glasses. However, if you try to access NuanceAudio , a pop up window indicates that the company wants you to give it permission to “…track you across apps and websites owned by other companies.” This is not insignificant. The company’s own privacy policy indicates that it may use personal information it collects to “Create audiences for our advertisements, target our advertisements, and generate reports about the performance of our advertisements.” The privacy policy further provides that the company may share “Personal information collected through our App may be shared between the brands and affiliates, including future affiliates that are owned or operated by Luxottica.” If you try to express any privacy concerns to the company’s customer service representatives, most are less than helpful. Anyone who is considering purchasing the company’s glasses really needs to consider these things.
UPDATE - I ultimately returned my glasses because I do not think they are ready for prime time. The glasses kept turning themselves off. Also, my experience is that several of Luxottica’s representatives are rude. When I returned my glasses to the store, the store representative told me that her store had to return its display because it kept overheating.
It keep saying that there was a problem and the email may be in use, tested several times with different emails. Always the same problem the glasses cannot be used without NuanceAudio . So i cannot use my glasses. Fix it come on!
Nice packaging but I never got it to work not only because NuanceAudio too complicated and does not work, the privacy of my personal conversations will be compromised. This is serious 1984 stuff. Of course, Mark Zuckerberg is the largest shareholder… No thanks
This is a required app to use an $1100 pair of glasses that costs $46 to download! That is beyond asinine
It’s been 15 minutes sent for my new verification code like 10 times already I mean, how many times do we have to verify?
Nuance Audio appears generally safe, but use with caution.
JustUseApp Safety Score for Nuance Audio is 27.6/100.
This assessment is based on our NLP analysis of 28 user reviews.
Combined with the app store average rating of 2.5/5.
Nuance Audio appears legitimate, though exercise caution.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Nuance Audio is 27.6/100 .
This conclusion is based on analysis of 28 user reviews.
Pursuant to the EU Medical Device Regulation (MDR) (2017/745), the Luxottica Group S.p.A. company, registered in Italy, EU, declares that the medical device, Nuance Audio Glasses, models AW5001, AW5002, and AW5004, and its accessories, included the Nuance Audio App, model WAW000001, comply with the essential requirements of the MDR.
Experience enhanced hearing with Nuance Audio Glasses, the stylish eyewear with integrated hearing assistance for mild to moderate hearing loss.
The Nuance Audio app is your control center, enabling seamless management of your hearing glasses directly from your smartphone.
With the Nuance Audio app, optimize your hearing experience in various environments, from quiet conversations to noisy surroundings.
Designed for adults aged 18 and above, the app is an essential companion to unlock the full potential of Nuance Audio Glasses.
