Contact The Eclipse App Support
Company Name: The Eclipse Company
About: On April 8, 2024, the Sun, Moon, and Earth will align, casting the sky into epic
and unforgettable temporary darkness. With a timer, forecasts, and community
guides, The Eclipse App helps you get the most out of the spectacular 2024 solar
eclipse.
The Eclipse App Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of The Eclipse Company
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit The Eclipse App Website
Privacy Policy: https://theeclipse.company/privacy-policy
Developer: The Eclipse Company
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3 Most reported problems 😔💔
Timer using other apps DOESNT WORK
by Robert Ewing
I just purchased this because this was one of the only apps I found that claimed to work while using other apps such as taking pictures. I used the simulator, as soon as I switch to my camera, I no longer heard any audio countdown like 10 seconds until or 1 minute until, etc. They only played when I had the app open. $3 wasted, minimal but I wish you would be honest about it. Hopefully others see my review and will know the truth truth so they can decide whether they want to purchase this for $3 aware that the timer will only give audio signals while the app is open
Buggy and over all bad UX
by BrakTalk
Cannot set a location either from the pin on the map or selecting a community. Doesn’t appear to let you search by address or enter lat/long coordinates. Given that the very basic premise of the app is not functioning, I can’t give it anything other than 1 - star. (I even “upgraded” to the pro version. Relatively small expense but insulting nonetheless).
Only good in path of totality
by Rebelboat
Unfortunately, a pretty useless app unless you plan on being in the path of totality. Was hoping to enter our home location to get info on the eclipse. You can only enter places on the path of totality and nothing else
Have a Problem with The Eclipse App? Report Issue
Why should I report an Issue with The Eclipse App?
- Pulling issues faced by users like you is a good way to draw attention of The Eclipse App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a The Eclipse App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using The Eclipse App.
