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Company Name: TurboTenant, Inc.
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Developer: TurboTenant
5 Most reported problems 😔💔
Turbotenant, I'd like to pay my rent. Thank you for sending me the link in my email. Mabelle Felipe 58 Main Street Apartment 3 Vineyard Haven, MA 02568
Our former son-in-law set this up for us and now we are not communicating and I don't have the login or password. What do I do to check things on this account?
Absolutely horrible for tenets
by Congobeat14
I’m actually trying to talk my landlord into going with RediRent, which also isn’t great, but I haven’t had anywhere NEAR the issue I’ve had with Turbo Tenet. I haven’t even been in my new place a month, and I can’t connect my bank account, and they want to charge extra for attach my card, I can’t change my email, I can’t upload insurance nor do my condition report. My landlord has had to do all this. And then, when I try and call, their phone system hangs up on me after 1 min of listening to their automated system telling me to go to their app for my issues. I finally deleted my account and my landlord is going to try and fix it all. But I’d rather he just went with another company, honestly. Stay away if u can!
Horrible App
by Wethreetravel
I don’t get notifications for anything, so I have to constantly check the app. (There is no option for any other than email and even so, I don’t get any besides my receipts for my rent and a reminder to check in to let my landlord know how it’s going.) I don’t have options to make notes or update anything. I can’t see my lease or my insurance uploads, that I was able to previously. I’m just hoping I don’t have the non payment issues like everyone else. I do realize it will say that I owe days after I receive a receipt for payment and my bank processes the payment.
Not a fan, at all
by Screwthisnicnamecrap
Claimed my rent didn’t come through one month. Always pay earlier or on time, no missed payments. TB states bank declined it. Wells Fargo shows no evidence of payment coming to them. No longer can use my bank now, like nope, sorry, not sorry. Keep telling me to call Stripe. I don’t have Stripe and you can’t contact them without an account. What a headache. Fix your banking issues!
Have a Problem with TurboTenant for Renters? Report Issue
Why should I report an Issue with TurboTenant for Renters?
- Pulling issues faced by users like you is a good way to draw attention of TurboTenant for Renters to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a TurboTenant for Renters customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using TurboTenant for Renters.
