Contact coParenter Support
Company Name: Hyphenus
About: Coparenter is a management and mediation platform.
Headquarters: Los Angeles, California, United States.
coParenter Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with coParenter - coParenting App. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact coParenter - coParenting App. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Hyphenus
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Privacy & Terms:
https://coparenter.com/terms-v2/
https://coparenter.com/privacy-v2/
Read 5 Customer Service Reviews 😭😔💔
I need to add my husband to my coparent app. It’s currently just myself and my childrens father and his wife. I am no longer comfortable communicating with them without my husband being on the app as well I’ve tried to add him a couple ways and nothing has worked. Please help my cell phone number is (601) 964-1804
I am not sure how the "Excellent Customer Service!" person even got a hold of them! I have tried, in vain, several times via email, their contact form, etc. to get someone to respond to me for over a week now and ...nothing. How do you even get a hold of them?! I cannot find a working number. I am so bummed as I thought this would be so helpful for my coparent and I. Seems they are not that interested in helping us after all.
Looking Horrible to Co-Parent
by Wendyher71
I downloaded this app in hopes to help streamline some communication and get help in my co-parenting issues. I have had NOTHING but trouble. And to make matters worse my co-parent right off the bat told
Me we couldn’t co-parent via an app and this experience just proved him right!
There is a red indicator telling me I have three messages but I can’t find them anywhere. I submitted a request for help and then the app locked me out for three days. When I was finally able to open the app there was only one message in the help section that read closed for duplicate. Then this morning I open it and there is another message saying closed for no response.
I am not technically challenged. I manage application development for a living. At best this is not intuitive for the user. At worst it is just plain BROKEN! Co-parenting is stressful and you advertise as a useful, helpful tool and this has been detrimental.
We need a stepparent profile option.
by Stepmom Needing App
I was excited to find an app that had mediation and would help our difficult coparenting situation. But my husband and I need a joint profile that doesn’t show personal information, like email or phone number for me. We are a parenting unit and want to be equally involved in care of the kiddos and have a single point of contact for all communication with the children’s’ other parent. Please make an update in the future that adds a stepparent profile.
Excellent customer service!
by Kari7997
The app ended up not being a good fit for the way our co-parenting is structured. However, the customer service is amazing. Other reviews have said the customer service was not great, but the developers must have upgraded. They took the time to find out what wasn’t working for us and made sure we got a full refund. I’m open to seeing what co-parenter comes up with in the future.
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