Contact Norton VPN Support

by User User 321

Yo so at first I was going to download this because I got a message saying I have 2 viruses from visiting “adult websites” and lets keep in mind I’m a young teen just trying to play my lemon game which is really fun so I looked up cheats for it you know. Cause I couldn’t get passed this one level so when I opened safari and looked up cheats and clicked the website the dumb notification came up. I’m the only person who uses this devise so there’s no way in the world that there’s adult websites on it. I’ve seen other people with the same complaint and the company just says something stupid about how it’s a 3rd party seller and all but if this was an actual legit great working app then they would have taken down the scam by now. So dont even try to blame the 3rd party seller. Plus it’s takes all of your money if you put your credit card number in. I’ve seen a bunch of people say that too! I personally think apple should remove it from the App Store! But if you want your money stolen and to be scammed then this is the app for you!!!

by TheRealHamBome

Since there has been no response from product support to the ongoing issue (other than the first one to this review which was no doubt a bot), today I switched my PC to McAfee and VPN to ExpressVPN. Goodbye and good riddance.

The developer responded to the review in the App Store. I followed their instructions and there has been no response in over a week. It makes me think that the robotic response to critical reviews is for show only. As I said in my original review, I tried a few times to get Norton to respond before putting the review in the App Store. Proceed with caution.

This app is junk. I converted from another VPN app (which worked fine) because this one is part of the bundle on my PC. I am sorry I did that. Norton VPN frequently disconnects. Incredibly frustrating when it does that when I’m in the middle of working on something and then work is lost. I have shared the behavior with Norton multiple times over the course of months and there is no response. Glad to take my money. Not helpful in addressing the issues.

by 2004-2013Corvette

I was asked if I wanted to update my dissatisfaction with is product. I thought why not, sense the programmers had there chance to correct all problems. Maybe I should reevaluate this for them. So I did! I tried to turn it on, and it did turn on, it hung up after about an hour but it did get nearly a full hour of operation before it took a dump. This product needs someone to test it before they release it...still garbage!

This app needs a lot of work. The only thing really consistent with it is that it consistently locks up. It not only the app, the same problem exists in the Norton WIFI program for you PC. They both stink! Somebody needs to have a chance to excel at another vocation because programming doesn't seem to be their forte and I'm sure they are getting paid an exorbitant amount of money to produce this garbage. The one nice thing is that you can turn it off...thank god for that one!

This app seems to work better but still has issues when launching certain apps. I know HBO Now has a problem downloading data when the VPN is on. Also Hospital apps don't work and pandora has issues. Why these programmers can't fix it is unknown. You would think they would of had enough time even coming to work at 930 and leaving at 1pm and going on vacation every 3rd day.