Contact Igloo

Contact Igloo Support


Company Name:

About: Introducing the new Igloo: a complete overhaul delivering an IRC Client with
enhanced performance and stability. This latest version, reengineered from the
ground up, offers a refined user experience while maintaining the simplicity and
versatility you expect from Igloo.


 
  2025-05-03

Igloo Customer Service 💢

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Eskimo Software



Verified email  

Contact e-Mail: [email protected]


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Igloo Website

Privacy Policy: https://resources.igloosoftware.com/privacy_policy/

Developer: Igloo Inc




Privacy & Terms:

https://push.igloo.app



Can I trust Igloo app?

Protect your data and wallet. We investigate the developer's website (Igloo.app), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

3.8 out of 5

Junk

2025-03-04

by Blmmmmmmm

ITS A SCAM Doesn’t have ignore feature, doesn’t have ability to type in color, can’t make font bigger than 20 so it’s tiny on phone screen, developer response “I’ve only made enough money to buy a slice of pizza” don’t waste your money find something else, even turboirc has more features and it hasn’t been updated in years, developer got mad when email complaints came in and pulled the older version but not until he pulled all its features. Paid for that one and he pulled it, nothing to say he won’t pull this one after he gets more pizza money. ITS A SCAM

Update : went to support and asked questions about it not having a feature and was berated and kicked out of the room, I can see now why it only has 3 stars, I was willing to give it a shot but if the developer is condescending and has a “it’s my app and I do what I want” attitude and berates and allows people to be berated in the so called “support” room what does that tell you? If I could afford the 20$ I now know I wouldn’t pay it FIND ANOTHER, ANY OTHER APP OR PROGRAM

Bait and Switch

2025-03-05

by Anon3465

I purchased the previous version of Igloo, I didn’t use it for a few months, and now I’m told I have to use this one? Not only that I have to pay for it again?! What?! Absolute bait and switch scam. Despicable developer and absolutely shameful behavior.

Edit: After reading the other reviews and developer responses? Wow… just wow… you don’t deserve a dime. Developer is amazingly arrogant, run away, run far away…

Edit 2 (after dev response): wow… as others have already stated, you did not need to disable the previous app, that people, like me, already paid for.

Maybe, just maybe, you should have made it clearer that there is a process to get an “upgraded” license instead of demanding that people “ask nicely” for one. Maybe, also just maybe, you could’ve made it automated and built in to the app.

You’ve got a terrible attitude, terrible customer service, and clearly don’t know how to be an honest, reputable business person.

“I make igloo for myself and am nice enough to offer it to others”

But are you though? It sure doesn’t seem that way. You’d probably be better off forgetting this whole app development thing and working as a barista, but you’d probably get fired from that too for how horrible your attitude is.

rrogalski

2025-03-06

by Rrogalski

My last phone I still use an igloo build that’s at least 4 years old at this point. I never updated it because so many basic features were paid, and I had the spidey sense more things would be paylocked. On that phone I completely ignored the passive aggressive prompts to update, but now that that phone broke I finally decided to try this one. “It’s great, we rewrote it from scratch in webUI and it’s so much better” I was told on the irc room. Yeah, now it’s paywalled, it is FUGLY as all heck, and the reviews show basic features missing. 100 steps back and 0 steps forward in 4 years of development. Good thing I backed up the old IPA I guess




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  1. Pulling issues faced by users like you is a good way to draw attention of Igloo to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Igloo customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Igloo.


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