Matter Utilities Status

Published by DIGITAL FORTRESS COMPANY LIMITED on 2024-03-18

This is a tool for helping the Developer test and try their Matter device in the
development process. They can scan the Matter device nearby, scan QR, or enter a
manual code to connect to the Matter Device.

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Common Matter Utilities Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Matter Utilities app on iOS and Android devices. Solve all Matter Utilities app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Matter Utilities iPhone Issues and Solutions

Matter Utilities iOS app crashes, not working, errors
Matter Utilities iOS app network issues
Matter Utilities on iOS has black/white screen

Matter Utilities Android App Issues and Solutions

Matter Utilities has errors/crashing/not working
Matter Utilities server network connectivity issues
Matter Utilities has black screen

Matter Utilities iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Matter Utilities app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Matter Utilities app crashes or not working on Iphone (iOS):

Close and restart the Matter Utilities app on iPhone
Update Matter Utilities app to the Latest Version for iOS
Uninstall and reinstall Matter Utilities iPhone app
Update your iPhone to the latest iOS version

Fix Matter Utilities on iPhone unable to connect to server/internet connection issues::

To resolve Matter Utilities network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Matter Utilities black/white screen (blank screen) on iPhone:

Follow the Matter Utilities iOS app troubleshooting guide Here →

Matter Utilities Android App Issues and Solutions

Fix Matter Utilities not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Matter Utilities app issues:

Force Stop the Matter Utilities App
1. On android, goto "Settings" » click Matter Utilities app. » click "Force Stop".

Update Matter Utilities to the latest version on PlayStore

Clear Matter Utilities App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Matter Utilities app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Matter Utilities.

Fix Matter Utilities unable to contact server/ Matter Utilities internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Matter Utilities » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Matter Utilities » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Matter Utilities on android.

Solve Matter Utilities black/white screens issue on Android:

Follow the Matter Utilities android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at DIGITAL FORTRESS COMPANY LIMITED, developers of Matter Utilities.

73.33% Contact Match

Developer: Smart Energy Water

E-Mail: [email protected]

Website: Visit Matter Utilities Website

About this app

This is a tool for helping the Developer test and try their Matter device in the development process. They can scan the Matter device nearby, scan QR, or enter a manual code to connect to the Matter Device.