Mosai Status

Published by Dao Huy on 2024-03-29

We are always committed to providing you with the highest quality experience to
make your life better. Your support and trust is our driving force, your
feedback and suggestions are our direction of improvement.

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Common Mosai Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Mosai app on iOS and Android devices. Solve all Mosai app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Mosai iPhone Issues and Solutions

Mosai iOS app crashes, not working, errors
Mosai iOS app network issues
Mosai on iOS has black/white screen

Mosai Android App Issues and Solutions

Mosai has errors/crashing/not working
Mosai server network connectivity issues
Mosai has black screen

Mosai iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Mosai app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Mosai app crashes or not working on Iphone (iOS):

Close and restart the Mosai app on iPhone
Update Mosai app to the Latest Version for iOS
Uninstall and reinstall Mosai iPhone app
Update your iPhone to the latest iOS version

Fix Mosai on iPhone unable to connect to server/internet connection issues::

To resolve Mosai network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Mosai black/white screen (blank screen) on iPhone:

Follow the Mosai iOS app troubleshooting guide Here →

Mosai Android App Issues and Solutions

Fix Mosai not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Mosai app issues:

Force Stop the Mosai App
1. On android, goto "Settings" » click Mosai app. » click "Force Stop".

Update Mosai to the latest version on PlayStore

Clear Mosai App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Mosai app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Mosai.

Fix Mosai unable to contact server/ Mosai internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Mosai » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Mosai » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Mosai on android.

Solve Mosai black/white screens issue on Android:

Follow the Mosai android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Dao Huy, developers of Mosai.

15.38% Contact Match

Developer: Discover Financial Services

E-Mail: [email protected]

Website: Visit Mosai Website

About this app

We look forward to maintaining good communication and cooperation with you, you are welcome to feedback your feelings and suggestions to us at any time, we will continue to improve our products and services. shadow is an app specifically designed for photography enthusiasts, aiming to help users discover the beauty of life by selecting professional models for photography. Photography tutorials: The Meiying app provides various photography tutorials and techniques to help users improve their photography skills and discover the beauty in life. The Meiying app provides a vast library of model resources, allowing users to choose suitable models for shooting according to their needs and preferences. Model shadow app is a fully functional and easy-to-use photography app that helps users discover the beauty of life by selecting models for photography. At the same time, the Meiying app also provides various photography techniques and tutorials to help users improve their photography skills. 1. Appointment function: The Meiying app provides a convenient appointment function, allowing users to schedule shooting times and locations through Mosai , communicate and coordinate with models. 3. Model Resource Library: The Meiying APP provides a rich and diverse model resource library, including professional models, actors, artists, and more. Whether you are a novice photographer or a professional, the Model shadow app can meet your needs and become your right-hand man on your photography journey. Users can easily choose suitable models for shooting according to their needs and preferences. 2. If you choose to purchase Model-shadow Premium. payment will be charged to your Apple account, and your account will be charged for renewal within 24-hours prior to the end of the current period. We look forward to maintaining a long-term relationship with you, you are welcome to contact us at any time, we will be happy to serve you. Auto-renewal may be turned off at any time by going to your settings in Mosai Store after purchase. You are welcome to give us your needs and suggestions at any time. Your support and trust is our driving force, your feedback and suggestions are our direction of improvement. We are always committed to providing you with the highest quality experience to make your life better. Model-shadow is free to download and use.