Hippo app not working? crashes or has problems?

Hippo Status

Last Updated on 2024-06-17 by Lichun An

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6 User reports:
App has problems

User reports 6

⚠️ Most reported problems ⚠️

Connection

33.3%

Not working

33.3%

Screen

33.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Hippo Problems 😠👌🔥

- Lack of categories and preferences to specifically find people with similar interests.

- No feature to turn on and off chat for only tippers.

- App seems to prioritize making money over user experience.

- Gender preference option requires payment.

- Technical issues with app's audio and video capabilities.

Have a Problem with Hippo - Random Live Video Chat? Report Issue

Common Hippo Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Hippo app on iOS and Android devices. Solve all Hippo app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Hippo iPhone Issues and Solutions

Hippo iOS app crashes, not working, errors
Hippo iOS app network issues
Hippo on iOS has black/white screen

Hippo Android App Issues and Solutions

Hippo has errors/crashing/not working
Hippo server network connectivity issues
Hippo has black screen

Hippo iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Hippo app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Hippo app crashes or not working on Iphone (iOS):

Close and restart the Hippo app on iPhone
Update Hippo app to the Latest Version for iOS
Uninstall and reinstall Hippo iPhone app
Update your iPhone to the latest iOS version

Fix Hippo on iPhone unable to connect to server/internet connection issues::

To resolve Hippo network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Hippo black/white screen (blank screen) on iPhone:

Follow the Hippo iOS app troubleshooting guide Here →

Hippo Android App Issues and Solutions

Fix Hippo not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Hippo app issues:

Force Stop the Hippo App
1. On android, goto "Settings" » click Hippo app. » click "Force Stop".

Update Hippo to the latest version on PlayStore

Clear Hippo App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Hippo app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Hippo.

Fix Hippo unable to contact server/ Hippo internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Hippo » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Hippo » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Hippo on android.

Solve Hippo black/white screens issue on Android:

Follow the Hippo android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Lichun An, developers of Hippo.

Verified email

Contact e-Mail: [email protected]

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Hippo Website

Privacy Policy: https://www.caking.me/privacy

Developer: iHello Inc.

About this app

Discover, flirt and Video chat with interesting people around the world! this app allows you to talk and make friends with people from over 190 countries. this app is the best Video Chat app for meeting new people.