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Company Name: Bombich Software, Inc.
About: Back up media and files from the Photos and Files applications (that are stored
locally on your mobile device) with ease to your Mac, to a network volume, or to
storage attached to your iPhone/iPad.
Bring your iPhone or iPad files and
photos into your CCC Desktop backup ecosystem.
CCC Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Bombich Software, Inc.
3 Most reported problems 😔💔
Good start, but lots to do
by Laughingpenguins
Each of the following will increase my rating by one star:
- Stop asking me to delete photos every time the backup runs
- Add a “safety net” feature like the one that’s available in desktop CCC
- Enable this to run on Apple Silicon Macs
- Update documentation to clarify that devices that support thunderbolt should use direct external drives, and not CCC Diplomat, for fastest transfers. New devices are phasing out Lightning and have been for almost a year now.
No backups in the background?
by Strugglebrother
Got the upgrade to CCC 7 to be able to use the feature of iOS backups.
Well, it won’t do it in the background and you have to manually trigger the backup to start which makes it pointless.
I like CCC for desktop but there are far better apps than this one if you want to backup your iPhone. So this was a bait and switch upgrade for me.
Formidable!
by Manny Muñoz
Very happy with all their products.
Have a Problem with CCC Mobile Backup? Report Issue
Why should I report an Issue with CCC Mobile Backup?
- Pulling issues faced by users like you is a good way to draw attention of CCC Mobile Backup to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a CCC Mobile Backup customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CCC Mobile Backup.
