Contact MN Lottery Support
Company Name: Minnesota State Lottery
About: The official Minnesota Lottery convenience app is here! Now you can scan your
lottery tickets to find out if you won, enter 2nd Chance contests and more.
Create a digital play slip with your favorite numbers and save to your account.
MN Lottery Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Minnesota Lottery Website
Privacy Policy: https://www.mnlottery.com/about-the-lottery/privacy-policy
Developer: Minnesota Lottery
3 Most reported problems 😔💔
Quite useless
by NeoBruce
This is the most useless of any state lottery app that I’ve used. It’s actually embarrassing that Minnesota thinks this is worth promoting. You can look up lottery numbers to see if you’ve won, but it won’t tell you how much you’ve won. For a lottery app to not include that kind of basic essential information is unforgivable.
Edit: I read the developer’s response. You must create an account with the app in order to scan any tickets. Why? We are inundated with data breach notifications from sites all of the time. Why do I have to trust you with my personal data just to check a ticket? Why won’t your app tell me how much the prize is for matching 3 lotto numbers? Your web site does. I maintain that this is a useless app in comparison to what other states are publishing. You can defend your app all you want but it’s still sub par.
Terrible
by Phatfly
The whole thing needs to be rebuilt with a new team that knows what they are doing. The website too. The account creation flow was designed by someone that doesn’t know anything about proper onboarding a new user. The errors are many. The access to data is minimal. Wow! I didn’t think that in todays age of mobile development that this terrible of an app could be made. I am guessing that someone is pocketing the project’s budget and not hiring senior staff.
Invasion of privacy
by Tman11T
A lottery app should NOT REQUIRE a personal information account just to simply scan a lottery ticket. This is a major invasion of privacy! Will the data be sent to the IRS in order to Tax lottery winnings? What if I scan a friend’s ticket? No other State Lottery app requires a registered personal information account to scan a ticket. I will only use this app if you remove the registered account requirement. Otherwise…delete!
Have a Problem with MN Lottery? Report Issue
Why should I report an Issue with MN Lottery?
- Pulling issues faced by users like you is a good way to draw attention of MN Lottery to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a MN Lottery customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MN Lottery.
